Office 365 requires sign in everytime now - started last week

Page 1 of 2 12 LastLast

  1. Posts : 83
    Windows 10
       #1

    Office 365 requires sign in everytime now - started last week


    Our family has the 365 five-pack plan, and we all use the Office apps everyday. Last week my wife's Office apps started requiring sign ons every time she starts them - Word is where we noticed it first, but it happens on everything.

    My Office apps do not do this.

    We have tried:
    The credential manager fix (deleting all passwords)
    The delete "Identity" folder in the registry
    Logging onto the online account
    Reinstalling the entire Office suite
    Changing to a local account on the computer
    ...pretty much any fix listed on the internet.

    We have always used them not signed in for two years without issue. And mine still works without siging in.
      My Computer


  2. Posts : 1
    Windows 10
       #2

    I too am seeing this problem, for about the last 2 weeks. I do not wish to login to Microsoft. My PC has a local account, for all sorts of reasons I won't go into here. This will not change. I start a bunch of apps using a batch script, including opening a Word and an Excel document. But now Word and Excel documents don't appear until I deal with the stupid new signin message. No doubt this is Microsoft policy, forced upon us without asking. However, I am hopeful there is a way around it.
      My Computer


  3. Posts : 83
    Windows 10
    Thread Starter
       #3

    Interesting...something must've changed. Hopefully, someone can help us.
      My Computer


  4. Posts : 29,078
    Windows 10 21H1 Build 19043.1023
       #4

    Oh, my! I haven't seen this yet, but Outlook has gone bonkers in Version 1803 Production, while it works perfectly in both IP Build 17741 and Skip Ahead Build 18219.

    Info only . . . I have a thread on the outlook problem somewhere; gotta go find it.
      My Computer


  5. Posts : 83
    Windows 10
    Thread Starter
       #5

    Well, not sure what you mean by bonkers. But I'll add this, eventhough it may cloud the issue a bit.

    On my system, at the same time my wife noticed her problem, I realized Outlook had decided to sign my entire office suite into my work account and connect all my apps to my work's Onedrive. All of my personal notebooks were being sent to my organization. Now remember this is my own purchased copy of Office 365.

    The only way to get it to stop was to remove my work's email account from Outlook. So now I have Outlook for all my personal accounts and that free Mail app for my work. Now my Office apps remain signed out — which is what I want.

    Big pain.

    Microsoft, in its wisdom to decide what's best for me, has screwed up a once perfectly working system and caused me to have to use lesser apps to circumvent their bad move.
      My Computer


  6. Posts : 29,078
    Windows 10 21H1 Build 19043.1023
       #6

    TheMany said:
    Well, not sure what you mean by bonkers. But I'll add this, eventhough it may cloud the issue a bit.
    Bonkers = crazy.

    TheMany said:
    On my system, at the same time my wife noticed her problem, I realized Outlook had decided to sign my entire office suite into my work account and connect all my apps to my work's Onedrive. All of my personal notebooks were being sent to my organization. Now remember this is my own purchased copy of Office 365.

    The only way to get it to stop was to remove my work's email account from Outlook. So now I have Outlook for all my personal accounts and that free Mail app for my work. Now my Office apps remain signed out — which is what I want.

    Big pain.

    Microsoft, in its wisdom to decide what's best for me, has screwed up a once perfectly working system and caused me to have to use lesser apps to circumvent their bad move.
    Which version of Windows 10 do you have? Is it the April 2018 Update?
      My Computer


  7. Posts : 83
    Windows 10
    Thread Starter
       #7

    Yes, the most recent. Version 1803 (OS Build 17134.228)
      My Computer


  8. Posts : 29,078
    Windows 10 21H1 Build 19043.1023
       #8

    TheMany said:
    Yes, the most recent. Version 1803 (OS Build 17134.228)
    I don't think it has anything to do with your hardware, but you might want to complete your computer specs in case you need help for something else,

    It's my experience that the gurus around here (where are they?) will look at your specs first . . .
      My Computer


  9. Posts : 83
    Windows 10
    Thread Starter
       #9

    Wynona said:
    I don't think it has anything to do with your hardware, but you might want to complete your computer specs in case you need help for something else,

    It's my experience that the gurus around here (where are they?) will look at your specs first . . .
    Thanks, Wynona, but I've built all my own systems for the past 20 years and use them for fairly complex work. I'm sure it's not hardware related.

    I've found a workaround and I'll just stick to it for now. Appreciate it.
      My Computer


  10. Posts : 46
    Windows 10
       #10

    I have Office 365 Personal and couple of weeks ago I changed my MS account password and after that I cant use Outlook at all. It keeps asking password all the time. I ran the Office troubleshooting tool it tells my account and password seems to be correct but cant reach to the server.

    Other Office programs are working normally. Tried Office with Windows Insider build 17741 too, same result.

    I have opened a chain here about the problem. They who can Finnish language can catch something about it.
    Last edited by pirix; 21 Aug 2018 at 12:59.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:49.
Find Us




Windows 10 Forums