New
#1
Problem with Outlook 2016 not remembering default PDF app choice
I have a customer who subscribed to Office 365 and downloaded the Office 2016 applications. She also has Adobe Acrobat Reader installed. She is using Outlook for email and when she opens PDF attachments Outlook shows a list of apps which could be used. Adobe Acrobat Reader is shown as the default PDF handler at the top of the list (I confirmed by checking the file associations for all Acrobat file types). There's a box at the bottom of the list that says "remember this choice" and the problem is Outlook doesn't remember. Every time she tries to open a PDF attachment Outlook shows the list. The PDFs do open, but it's a nuisance that I want to try to fix. TIA for any help.