Windows 10: Office Lens will not install

  1. Posts : 264
    Windows 10 Home 64-bit and ANDROID Lollipop
       31 Mar 2018 #1

    Office Lens will not install

    The installation of Office Lens is stuck every time at 20.60 KB. I am trying to re-install it because it won't launch ---- right at the start it reported 'something is wrong' and falsely claimed the camera was in use by another app. I tried with both cameras & I have restarted the PC several times.
      My ComputerSystem Spec

  2. Posts : 8,133
    Windows 10 Pro x64 Build 1803
       01 Apr 2018 #2

    Have you tried installing after doing a clean boot?

    Really doesn't seem to be any support for this product online. Found an email address.

    Was listed in Store, I did not test.
      My ComputerSystem Spec

  3. Posts : 264
    Windows 10 Home 64-bit and ANDROID Lollipop
    Thread Starter
       03 Apr 2018 #3

    Office Lens

    Thanks for reply. However, the app unexpectedly started installing itself while I was doing something else, so I guess it was in some sort of pending state. It is OK now.
      My ComputerSystem Spec

  4. Posts : 8,133
    Windows 10 Pro x64 Build 1803
       03 Apr 2018 #4

      My ComputerSystem Spec


Related Threads
Install Office 365 in place of Office 2010 in Microsoft Office and 365
On a different computer, I had a trial version of Office 365 installed. I purchased Office 2016 and uninstalled the trial 365 and installed Office 2016. However, Office 365 "remnants" mingled in with the Office 2016 installation and it was a mess...
Source: Office Lens comes to Windows 10 and adds Office 365 support - Office Blogs
Cant install Office 16 in Microsoft Office and 365
Hi Just got new laptop with windows 10 and when I try and install office 16 it comes up with messages shown in tyre.png. The file is an exe file as in 2nd attachment. The exe file will download the actual office software from Microsoft itself. ...
ctrl-alt-L or ctrl-alt-l does not turn on tracking of cursor
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:50.
Find Us