Windows 10: Outlook 2016 showing twice in default programs.

  1.    22 Mar 2018 #1

    Outlook 2016 showing twice in default programs.

    I have a user with a fairly new computer running Windows 10 Pro. He has Office 2016 H&B and for whatever reason his outlook shows twice in default programs. I don't know for sure but this seems to be causing several things not to work correctly. This includes the built in Send-to mail recipient feature doing nothing when used. He also has trouble opening .msg files. I have tried everything under the sun to fix this with the exception of just wiping the computer and starting from scratch. Everything I have tried is below. Does anyone have any other potential solutions or has anyone encountered this issue before?

    I have tried:
    System restore
    Registry edits
    Uninstalling/Reinstalling Office
    Installing a different version of Outlook (2013)
    Repairing Office (Quick and Online)
    This PC is on a domain so I created a whole new user (copied from his current one) and added it to the computer. At first it was fine but eventually the same exact thing happened
    Ran sfc scan...found no errors
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       22 Mar 2018 #2

    Hi dlambert93. Welcome to the TenForums @dlambert93

    I see you "copied from his current one" when you made new user.

    Not sure how fast this issue occurs but have you tried just making a new user and seeing if the issue occurs?

    If it does occur then I would be inclined to blow away install. If it doesn't occur then I would suggest the issue is within their profile.
      My ComputerSystem Spec


Related Threads
Hey. I have outlook 2016 connected to my Hotmail account. When I click “file” account information page comes up. I would like to change the photo in Outlook 2016 “Account Information” Every time I click “change” underneath the avatar it...
Outlook 2016 insists on creating a Trash folder in my IMAP accounts and moving deleted items there. I want to use another folder for deleted items. It was possible to specify the folders to use for Sent and Deleted items in Outlook 2010 but I can't...
Outlook 2016 did not come packaged with my office. I am using a version that I installed separately and it can not be reinstalled as the key code only works once. I didn't realize that when I first bought it but I am stuck with the situation now....
I'm going insane, and just spent 35 minutes in chat w/MS, to no avail. :mad: I am on a clean install of Win10, with a new install of Office 365 with Outlook. Earlier today, a MS tech remotely set up my 3 Outlook accounts. Then she tried to...
Solved Cannot make Outlook 2016 Default Email in Microsoft Office and 365
I cannot make Outlook 2016 default email client. I try tru the setting...default and it looks like it is the default. Then I get an error window that says there is no email default and I should set it up in Outlook 2016. When I try it takes me back...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:18.
Find Us