Windows 10: Can not get Office 2016 home to install Solved

  1.    26 Feb 2018 #1

    Can not get Office 2016 home to install


    I have 2 PCs. One let me load Office just fine. MS really seems to want you to use a MS ID so I used one of my email addresses. I am on the current release of Win 10 on both PCs. All reasonably new processors.

    The second PC however is an install from Hell.

    It has been a couple of weeks since I tried this, so my recollection may not be linear. BUt I will detail results.

    I tried signing on with the same email address as the other PC. I don't think it cared for that. Apparently they require multiple applications to be tied to multiple user IDs. So I used another of my email addresses. MS then changed the ID to my other email addr on my other machine.

    Downloaded Office. Intending to get 64bit. It said it could not install because I already had a 32 bit version installed. I looked at the list of installed applications and there were both 32 and 64 bit installed. I removed both version.

    Tried again from the start. Now says I am using an unsupported OS and quits.

    I have spent hours attempting to get MS help. It just has me going around in circles. I select help and it most frequently sends me to a page to buy Office. I tried the little robot helper several times. Never a viable solution. Twice I tried to "get a human". First time I watched the little dots run across the screen for 1/2 and hour. Next time 2 hours. Zero.

    No idea how to fix it.
      My ComputerSystem Spec

  2.    26 Feb 2018 #2

    I don’t know if you have tried the following tool but it usually works.

    https://support.office.com/en-us/art...c-2fdf5dbf61d8
      My ComputerSystem Spec


 

Related Threads
Thread tells it all. Forgive what's a simple question. I do appreciate the comments.
Best Way to Install Office 2016? in Microsoft Office and 365
I currently have a licence for Office 2010 for 3 PCs installed on 3 PCs. I want to retire Office 2010 on my main desktop PC and use Office 2016 instead for which I've bough a cheap single PC licence. I then want to use the spare Office 2010...
Hi there! Well, after reseting the PC to factory settings and reinstalled my drivers, I'm encountering a nasty problem... I?m just unable to install office 2016 in Windows 10, just when it's about to finish, stops, reverts all and says there was...
Buying MS Office Home & Business 2016... in Microsoft Office and 365
Hi I'm in the process of configuring a new Win 10 laptop from Dell and buying the MS Office package from them seems a bit steep here in UK. I have found a few places online that sell the MS Office Home & Business package but have reservations...
Office 2016 install fails on win 10 home in Microsoft Office and 365
Hi, sort of newbie question...but can not solve!! Ive got my new HP Laptop with WIN10 home factory installed installed . Ive got my just burned Office2016 pro install DVD, which works like a champ on my old Win 7 laptop. Now, as soon...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:19.
Find Us