excel email attachments convert to PDF


  1. Posts : 3
    Windows 10
       #1

    excel email attachments convert to PDF


    Excel files received as excel files convert to PDF when downloaded or opening. I have tried right click and open with Excel and open in browser. Neither works.

    I have Windows 10 and Office 2003. I have a Comcast email address and an Office 365 email address.

    Help would be greatly appreciated.

    Thanks
      My Computer


  2. Posts : 3
    Windows 10
    Thread Starter
       #2

    My thread should have read:

    Email attachments received as excel files convert to PDF when downloaded or opening. I have tried right click and open with Excel and open in browser. Neither works.

    I have Windows 10 and Office 2003. I have a Comcast email address and an Office 365 email address.

    Help would be greatly appreciated.

    Thanks
      My Computer


  3. Posts : 27,659
    Windows 10 Pro x64 Version 21H1
       #3

    Hi ATLBill. Welcome to the TenForums @ATLBill

    While I don't have an answer for you I think we need to know what mail client you are using? (Browser (which one), Outlook 2003, Live mail, Windows App, Thunderbird, etc)


    Ken
      My Computer


  4. Posts : 29,075
    Windows 10 21H1 Build 19043.1023
       #4

    ATLBill said:
    Excel files received as excel files convert to PDF when downloaded or opening. I have tried right click and open with Excel and open in browser. Neither works.

    I have Windows 10 and Office 2003. I have a Comcast email address and an Office 365 email address.

    Help would be greatly appreciated.

    Thanks
    I use Office 365 2016, and am pretty good in Excel, Bill. I've never had that problem.

    My thinking is that if the Excel file you're getting is from a fairly recent version of Excel (say, 2010 and above) that Excel 2003 can't handle it; thus, the PDF file. Just a WAG.
      My Computer


  5. Posts : 12,474
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #5

    As Wynona says. Office 2007 and later had their default file formats changed, recognizable by having an x on the extension as in .xlsx or .docx. There is a convertor file downloadable for older versions of Office.
    Download Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats from Official Microsoft Download Center
      My Computers


  6. Posts : 564
    W10
       #6

    Why not send yourself a test xls file between your two email accounts and see what happens?
      My Computer


  7. Posts : 3
    Windows 10
    Thread Starter
       #7

    Thanks!! I will get Office 2010.
      My Computer


  8. Posts : 564
    W10
       #8

    ATLBill said:
    Thanks!! I will get Office 2010.
    not needed. Word and Excel 2003 work fine with w10
      My Computer


  9. Posts : 27,659
    Windows 10 Pro x64 Version 21H1
       #9

    Hi ALTBill

    Unless I missed it you still haven't said what mail client you are using. Could you share please.

    Ken
      My Computer


 

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