Windows 10: excel email attachments convert to PDF

  1.    14 Jan 2018 #1

    excel email attachments convert to PDF


    Excel files received as excel files convert to PDF when downloaded or opening. I have tried right click and open with Excel and open in browser. Neither works.

    I have Windows 10 and Office 2003. I have a Comcast email address and an Office 365 email address.

    Help would be greatly appreciated.

    Thanks
      My ComputerSystem Spec

  2.    14 Jan 2018 #2

    My thread should have read:

    Email attachments received as excel files convert to PDF when downloaded or opening. I have tried right click and open with Excel and open in browser. Neither works.

    I have Windows 10 and Office 2003. I have a Comcast email address and an Office 365 email address.

    Help would be greatly appreciated.

    Thanks
      My ComputerSystem Spec

  3. Caledon Ken's Avatar
    Posts : 9,860
    Windows 10 Pro x64 Build 1803
       14 Jan 2018 #3

    Hi ATLBill. Welcome to the TenForums @ATLBill

    While I don't have an answer for you I think we need to know what mail client you are using? (Browser (which one), Outlook 2003, Live mail, Windows App, Thunderbird, etc)


    Ken
      My ComputerSystem Spec

  4. Wynona's Avatar
    Posts : 21,227
    Windows 10 Skip Ahead Preview Build 18219
       14 Jan 2018 #4

    ATLBill said: View Post
    Excel files received as excel files convert to PDF when downloaded or opening. I have tried right click and open with Excel and open in browser. Neither works.

    I have Windows 10 and Office 2003. I have a Comcast email address and an Office 365 email address.

    Help would be greatly appreciated.

    Thanks
    I use Office 365 2016, and am pretty good in Excel, Bill. I've never had that problem.

    My thinking is that if the Excel file you're getting is from a fairly recent version of Excel (say, 2010 and above) that Excel 2003 can't handle it; thus, the PDF file. Just a WAG.
      My ComputerSystem Spec

  5. Berton's Avatar
    Posts : 5,296
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       14 Jan 2018 #5

    As Wynona says. Office 2007 and later had their default file formats changed, recognizable by having an x on the extension as in .xlsx or .docx. There is a convertor file downloadable for older versions of Office.
    Download Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats from Official Microsoft Download Center
      My ComputerSystem Spec

  6.    14 Jan 2018 #6

    Why not send yourself a test xls file between your two email accounts and see what happens?
      My ComputerSystem Spec

  7.    14 Jan 2018 #7

    Thanks!! I will get Office 2010.
      My ComputerSystem Spec

  8.    15 Jan 2018 #8

    ATLBill said: View Post
    Thanks!! I will get Office 2010.
    not needed. Word and Excel 2003 work fine with w10
      My ComputerSystem Spec

  9. Caledon Ken's Avatar
    Posts : 9,860
    Windows 10 Pro x64 Build 1803
       15 Jan 2018 #9

    Hi ALTBill

    Unless I missed it you still haven't said what mail client you are using. Could you share please.

    Ken
      My ComputerSystem Spec


 

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