Windows 10: Office 2016 lost activation after Creators Update Solved

  1.    28 Dec 2017 #1

    Office 2016 lost activation after Creators Update

    Wondering if anyone has had any issues with the latest Creators Update. My update happened a couple of days ago and I now can't use any Office 2016 Pro programs without being told they're not activated. Office programs all worked fine before the update. I'm getting a message that my MS account is not linked to the installed Office, but even after relinking it I still get that message.

    I tried reentering my Office product key and that redownloaded Office - and maybe installed it on top of my existing install. It's not only Office either. Snagit 12 was also working perfectly before the update, and now all of the screen capture modes except full screen are gone.

    Tried asking for help on MS tech support forums a couple of days ago but have not heard a peep from them. Any ideas are welcome!
      My ComputerSystem Spec

  2.    29 Dec 2017 #2

    Try uninstalling then reinstalling Office 2016?
      My ComputersSystem Spec

  3.    29 Dec 2017 #3

    Well, I'm a little reluctant to do that cos I've just learned I have a deadline next week. And I'm not very trusting in Microsoft at this point. Still surprised I've had no response from posting in their support forums.

    If I have to uninstall Office 2016 I might as well reinstall 2010. But it's a pisser cos I've paid for Office 2016 Pro and I do NOT think the CU should have effectively disabled it.

    Later that same day...

    I finally got to a screen that accepted my activation code and so far I'm not getting error messages. Yesterday's attempts would only let me proceed if I signed in to my MS account, and the AW kept saying there was no Office 2016 linked to that account. The screen I got just now had a tiny link down at the bottom that said something like activate withouth an account. Clicked that, entered my product key, and it now seems to be working. Hope it lasts... going to live dangerously and Mark as Solved.
    Last edited by dmbyrnes; 29 Dec 2017 at 15:28. Reason: Update
      My ComputerSystem Spec


Related Threads
i already have the key and activated it in my account but whenever i launch office apps it always appear like that you have 1 day left lol
I'm part of the IT team for a medical college. All of our students have i5 Surface Books. They're slowly getting the Creators update. We now have 2 students that have mysteriously lost the ability to scroll horizontally in OneNote 2016. This is...
Office 2016 Professional Plus activation in Microsoft Office and 365
Dear Forum Board, I have installed, office 2016 professional plus, on every load of the program get the option to activate office (Try/Buy/Activate) close that box and check the options and the account is activated, and is ok. Please see the...
Office 2016 activation failed in Microsoft Office and 365
I am using Windows 10 Pro Insider Preview Build 14295 on the slow ring. I have purchased Office 2016 from Microsoft online through my education account and they have provided me a key to activate Office. When I finish installing Office 2016,...
Hi there I needed to re-install Office 2016 Preview again after updating to build 10158. - Didn't lose any data (Outlook 2016 for example uses same data files as Office 2010 which remains installed). Not a serious issue - but could flummix a...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:41.
Find Us