Recent Windows 10 update broke Office 2007

  1. Posts : 25
    Windows 10 Pro 64bit

    Recent Windows 10 update broke Office 2007

    One of the December 2017 updates to Windows 10 broke my Office 2007 installation. I tried using the repair mode on the CD, and I also uninstalled and reinstalled the entire suite. I attached a clip of what happens when I try to launch an Excel file.Recent Windows 10 update broke Office 2007-capture.jpg

    Has anyone else had this problem?
      My Computer

  2. Posts : 27,650
    Windows 10 Pro x64 Version 21H1

    Hi bigblocktowncar

    In searching I found a couple of articles that suggested it was not completely removed. This link has a link from Cloudman to a removal tool.
    No get fooled by all the quick fixes, scan this as you go through. You just want to download the 2007 removal tool. Note it says it is not supported by MS any more.

    Before doing any procedure above I strongly recommend you create an Image with a tool like Macrium Reflect and have your data backed up especially if tool isn't supported.

    Backup and Restore with Macrium Reflect

      My Computer

  3. Posts : 25
    Windows 10 Pro 64bit
    Thread Starter

    I tried this and it doesn't seem to work. Each different office program seems to give a different osetup.dll file location. When you enable hidden folders, you can browse to the folder and the .dll is present, however, once you click the error message away, the folder disappears.

    The programs still work, but the system hangs for about 2 minutes before the error messages go away. I thought maybe it was a registry problem and tried ccleaner but that didn't do anything.
      My Computer

  4. Posts : 25
    Windows 10 Pro 64bit
    Thread Starter

    Ok, it appears that whatever happened in that update, Office no longer installs correctly directly from my CD. Microsoft doesn't support Office 2007 anymore, but they still allow you to download it if you have your key. The downloaded version does work and activated just fine.

    I will just save this copy on my backup drive. I'm sure if I reinstall Windows 10, the CD will be fine, but if you run into this problem, try downloading a version from Microsoft.
      My Computer


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