Windows 10: Outlook 2016 and vpn Solved

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  1.    14 Dec 2017 #1

    Outlook 2016 and vpn


    I have outlook 2016 which is a vpn machine. Anyway, I try add any other account expect a Microsoft Outlook account; It will not recognize the password. Is there any possible fix? If not could someone tell me if there is an email reader that works with vpn?
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  2. Caledon Ken's Avatar
    Posts : 10,667
    Windows 10 Pro x64 Build 1803
       14 Dec 2017 #2

    Hi lorenkjr. Welcome to the TenForums @lorenkjr

    Very similar problem as this one.

    Outlook Keeps Asking for Password

    I would contact the VPN supplier and investigate whether a Certificate has to loaded in Outlook to work.
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  3. Wynona's Avatar
    Posts : 21,502
    Windows 10 Skip Ahead Preview Build 18219
       14 Dec 2017 #3

    lorenkjr said: View Post
    I have outlook 2016 which is a vpn machine. Anyway, I try add any other account expect a Microsoft Outlook account; It will not recognize the password. Is there any possible fix? If not could someone tell me if there is an email reader that works with vpn?
    I have Outlook 2016 also, Loren, and have the same problem you do. I have a lifetime subscription to VPN Unlimited, and had that problem. So, I "dumped" it and got a lifetime subscription to Windscribe. Same thing happened with Windscribe too, so it's obviously a failing with Outlook, but so far, I haven't seen a solution to the problem itself.

    Fact: I have installed Windscribe on my desktop computer and in the browsers I use; Firefox and Chrome. I haven't tried to install it in Edge yet, because I only test when a new Windows Insider Program Build is released.

    The one workaround I have found so far is that I can turn the desktop version of Windscribe off, run Outlook and get my emails. Another thing I have found is that the desktop version of Windscribe doesn't seem to email addresses I had before, such as at Hotmail, at live.com, etc. Just the ones at outlook.com.
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  4.    15 Dec 2017 #4

    Thanks I will look into that idea. I would have expected better from Outlook. Next time probably use free email. I appreciate your help.
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  5. Caledon Ken's Avatar
    Posts : 10,667
    Windows 10 Pro x64 Build 1803
       15 Dec 2017 #5

    You might try Thunderbird. Not a graphical but it generally works and doesn't require as much support. I don't use with VPN so I can't comment on that piece.
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  6. Wynona's Avatar
    Posts : 21,502
    Windows 10 Skip Ahead Preview Build 18219
       15 Dec 2017 #6

    Caledon Ken said: View Post
    You might try Thunderbird. Not a graphical but it generally works and doesn't require as much support. I don't use with VPN so I can't comment on that piece.
    I've been considering TBird myself, Ken; in fact, I have it installed, but haven't gotten a lot further than that.

    Every new app/program presents its problems, and so far, I haven't whupped it into shape yet.
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  7. Wynona's Avatar
    Posts : 21,502
    Windows 10 Skip Ahead Preview Build 18219
       15 Dec 2017 #7

    lorenkjr said: View Post
    Thanks I will look into that idea. I would have expected better from Outlook. Next time probably use free email. I appreciate your help.
    On that front, I have also tried the free Outlook.com app that comes with Windows 10 and get the same results as with Outlook.

    I have a good friend who's an Outlook MVP that I'm going to contact today and will see what I can find out from her.

    Stay tuned for (hopefully) further news.
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  8. Wynona's Avatar
    Posts : 21,502
    Windows 10 Skip Ahead Preview Build 18219
       15 Dec 2017 #8

    @lorenkjr @Caledon Ken

    I went to Slipstick.com owned by Outlook MVP Diane Poremsky and found the below thread. So far, it's not a complete answer to our problem, but does give some hints, etc. to follow. I will go back and re-read it, since I mostly scanned to see if it would give us any help.

    How to create a new email with @Outlook.com | Outlook Forums by Slipstick.com

    Here's the link to all of the Outlook Forums:

    Outlook Forums by Slipstick.com
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  9. Caledon Ken's Avatar
    Posts : 10,667
    Windows 10 Pro x64 Build 1803
       15 Dec 2017 #9

    Great.

    Do you know Diane?

    I'm a member there. I recommend that site when Outlook gets real cranky.
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  10. Wynona's Avatar
    Posts : 21,502
    Windows 10 Skip Ahead Preview Build 18219
       15 Dec 2017 #10

    Caledon Ken said: View Post
    Great.

    Do you know Diane?

    I'm a member there. I recommend that site when Outlook gets real cranky.
    Yes, I know her. Not on a face-to-face personal level, but on a fairly interactive co-beta tester level. IOW, we've worked together on a few things.
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