Duplicate ‘my office’ entries in start menu

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  1. Posts : 2,290
    Windows 10 Pro (64 bit)
       #1

    Duplicate ‘my office’ entries in start menu


    Loads of ms apps updated today, one of them ‘get office’. Now have two entries of ‘my office’ in start menu. How can I get rid of / hide one. One does nothing, the other launches it as normal. I tried right click uninstall on the one that does nothing but it doesn’t do anything. Looks a bit lame.
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  2. Posts : 16,278
    W10Prox64
       #2

    Scottyboy99 said:
    Loads of ms apps updated today, one of them ‘get office’. Now have two entries of ‘my office’ in start menu. How can I get rid of / hide one. One does nothing, the other launches it as normal. I tried right click uninstall on the one that does nothing but it doesn’t do anything. Looks a bit lame.
    Can you go into the hidden folder and delete the non-working one manually?
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs
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  3. Posts : 2,290
    Windows 10 Pro (64 bit)
    Thread Starter
       #3

    Unfortunately that only works for traditional programs or shortcuts. For modern apps or windows native/store driven apps they don’t appear in here. I even checked the users .... roaming start menu folder and no modern apps show up in here either. There seems to be no way to deal with this

    cheers, Wayne
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  4. Posts : 16,278
    W10Prox64
       #4

    Scottyboy99 said:
    Unfortunately that only works for traditional programs or shortcuts. For modern apps or windows native/store driven apps they don’t appear in here. I even checked the users .... roaming start menu folder and no modern apps show up in here either. There seems to be no way to deal with this

    cheers, Wayne
    Ugh, you're right - I just noticed that.
    They do show up in Ccleaner. You can delete the non-working one from there.
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  5. Posts : 2,290
    Windows 10 Pro (64 bit)
    Thread Starter
       #5

    Ah ok. Thank you
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  6. Posts : 16,278
    W10Prox64
       #6

    Scottyboy99 said:
    Ah ok. Thank you
    Cheers!
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  7. Posts : 2,290
    Windows 10 Pro (64 bit)
    Thread Starter
       #7

    I will try the ccleaner as a last resort but I have tweeted Microsoft helps and it seems a widespread thing. So I think the onus is on them to address it. Just seen the same on my brother’s pc. Am a little way of ccleaner and using it. I wonder if a line in the registry can just be removed / edited to get the rid of the duplicate. It’s essentially dead as clicking on it does nothing.
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  8. Posts : 2,290
    Windows 10 Pro (64 bit)
    Thread Starter
       #8

    Ok, tried ccleaner looking under tools to uninstall the extra one and annoyingly ‘my office’ only listed once here. So no fix there. Unless there is something in else within cleaner than can edit the start menu?

    Ms really needs to address this.
    Last edited by Scottyboy99; 15 Dec 2017 at 00:59.
      My Computer


  9. Posts : 8
    Windows 10
       #9

    Same issue here, it's really annoying
      My Computer


  10. Posts : 2,290
    Windows 10 Pro (64 bit)
    Thread Starter
       #10

    Yeah, it's really frustrating me. Looks so unprofessional. I have tweeted both @Microsofthelps and also @brandonleblanc on this issue. Maybe to add momentum to this you wouldn't mind doing the same? Brandon is the senior program manager @ MS so maybe can make ourselves heard.

    So far I have observed this on numerous machines. Our home computers, on my brother's and all the machines I've now seen at work this monring. So it's very widespread.
      My Computer


 

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