Windows 10: Duplicate ‘my office’ entries in start menu

Page 2 of 4 FirstFirst 1234 LastLast
  1.    15 Dec 2017 #11

    I do not use Twitter, but i'll try to find some time today to do this!
      My ComputerSystem Spec


  2. Posts : 1
    Windows 10 Pro 64-bit
       15 Dec 2017 #12

    Glad to know that I'm not the only one with this issue, hopefully Microsoft will release an update that cleans this up.
      My ComputersSystem Spec

  3.    15 Dec 2017 #13

    Scottyboy99 said: View Post
    Ok, tried ccleaner looking under tools to uninstall the extra one and annoyingly ‘my office’ only listed once here. So no fix there. Unless there is something in else within cleaner than can edit the start menu?

    Ms really needs to address this.
    Wow, that is strange. I don't have this "My Office" entry at all, so I'm not much help I guess. Yes, Ccleaner>Tools>Uninstall is where you look. Wondering if you went through all the installed programs, to see if something weird is in there and showing in Start as My Office? I don't know. You say it's even not in the appdata/roaming user folders, so I am stumped. You could try running the Registry Cleaner: Just do the scan, checking every box except Help Files; see what it finds - it may find that and flag it, as it points to nothing, and then you can remove it that way.
      My ComputerSystem Spec

  4.    16 Dec 2017 #14

    I had this problem
    On the start menu I have duplicate entries of all my office products. I right clicked the duplicate and went to more, file location and deleted them from there.
      My ComputerSystem Spec

  5.    16 Dec 2017 #15

    I think that’s a different thing. We are having problem with the modern store app and there is no facility to do that. That trick works with the normal desktop programs
      My ComputerSystem Spec

  6.    16 Dec 2017 #16

    Scottyboy99 said: View Post
    I think that’s a different thing. We are having problem with the modern store app and there is no facility to do that. That trick works with the normal desktop programs
    Opps I see what you mean.

    I have finally got rid of my GET OFFICE app from the start menu. I went to the store downloaded it again. Then uninstalled it and its gone.
      My ComputerSystem Spec

  7.    16 Dec 2017 #17

    Ok thanks. I tried uninstalling my office. That worked but left us with one entry that was dead still and cannot be uninstalled. So I just reinstalled it again to have a working app. But of course back to duplicate entries

    EDIT actually the remaining my office entry was not dead. It still couldn’t be removed but clicking on it results in a fast white bar which then reinstalls ‘my office’ and gives you a working app. But it is a duplicate entry. The old entry stays but now becomes a dead entry in the start menu apps list. So whatever MS has done trying to transition from get office to my office has not cleaned up after itself properly
      My ComputerSystem Spec

  •    17 Dec 2017 #18

    The other thing I tried before I managed to get rid of it was setting up a new account. On the new account I could get rid of Get Office. Its a faff to have to copy everything over to the new account but that could be a option is you can be bothered.
      My ComputerSystem Spec


  • Posts : 642
    Windows 10 Home x64 Version 1803 (OS Build 17134.112)
       17 Dec 2017 #19

    The Original "Get Office" is gone from Start.

    "My Office" (old) does nothing. But a right click on it gives me the option to Uninstall. It comes with a warning.

    "My Office (New)" launches the My Office window.
      My ComputersSystem Spec

  •    17 Dec 2017 #20

    CWGilley said: View Post
    The Original "Get Office" is gone from Start.

    "My Office" (old) does nothing. But a right click on it gives me the option to Uninstall. It comes with a warning.

    "My Office (New)" launches the My Office window.
    Yes, exactly what we see on all our machines and user accounts. The right click on ‘my office (old)’ and selecting uninstall does come up with the warning as mentioned, but if clicked on to then actually uninstall it does nothing.
      My ComputerSystem Spec


  •  
    Page 2 of 4 FirstFirst 1234 LastLast

    Related Threads
    Hello, I have a MySql installation on a Windows 10 64-bit machine. I am seeing duplicate files displayed in the Start Menu. Is there anyway to clean this up? There is only one physical file location that I can see. 154331154332 Thank you.
    Duplicate Start Menu Entries in General Support
    After performing a "reset PC" last night and installing (some) of my programs, I noticed the start menu has duplicate entries for some of them. 127254 In addition to Evernote, the other programs with double entries are Malwarebytes and ShareX....
    Double entries in start menu in General Support
    Hi, I have the same problem in two different pc My start menu has some double entries (see picture) 102703 and more I checked the start menu folders: C:\ProgramData\Microsoft\Windows\Start Menu\Programs...
    I suddenly lost my start menu. After trying several failed fixes I ended up creating a new user. I downloaded my pictures folder to an external drive and attempted to upload them into the new user pictures folder using Teracopy. Teracopy is now...
    I'm removed most of the boxes that appeared on first start, but I've kept the weather. Is it possible to display two weather live boxes on the start menu? I monitor the weather in two locations. I've tried to figure it out, but I've been...
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    © Designer Media Ltd
    All times are GMT -5. The time now is 12:23.
    Find Us