Windows 10: Dell Venue 8 Pro - Windows 10 Installation failed

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  1.    30 Jul 2015 #1

    Dell Venue 8 Pro - Windows 10 Installation failed


    I have dell venue 8 pro with 32 bit Windows 8.1. in GWX, I have reserved it for win10. I waited up 30th 8am for any notification. I did not get any.
    Then I tried installation media creation tool for win 10. When the tool was started, I got message, something Happening. After browsing net, then I changed language to US-En and region to USA.
    Then the tool worked. download, verification, creation of tool, license accept went. Installation started. I thought problem was solved. However I got message Windows 10 Installation failed.
    Then again restarted the process. Every thing went as before. After 41%, installation, I got message, again, installation failed.
    How to know why it failed?
    Is there any installation log/error log which I can see?
    Any solution, please?
      My ComputerSystem Spec

  2.    01 Aug 2015 #2

    lvgandhi said: View Post
    I have dell venue 8 pro with 32 bit Windows 8.1. in GWX, I have reserved it for win10. I waited up 30th 8am for any notification. I did not get any.
    Then I tried installation media creation tool for win 10. When the tool was started, I got message, something Happening. After browsing net, then I changed language to US-En and region to USA.
    Then the tool worked. download, verification, creation of tool, license accept went. Installation started. I thought problem was solved. However I got message Windows 10 Installation failed.
    Then again restarted the process. Every thing went as before. After 41%, installation, I got message, again, installation failed.
    How to know why it failed?
    Is there any installation log/error log which I can see?
    Any solution, please?
    I have the same problem. No solution yet. I have tried both the USB and the internet download methods. I tried turning Bluetooth off. My next step is to try turning both Bluetooth and Internet off. It should not be a disk space problem. I have about 9 gigs available. If that does not work, I'm going to try a clean install of Win 8.1 and try to upgrade it.
      My ComputerSystem Spec

  3.    01 Aug 2015 #3

    mreasier said: View Post
    I have the same problem. No solution yet. I have tried both the USB and the internet download methods. I tried turning Bluetooth off. My next step is to try turning both Bluetooth and Internet off. It should not be a disk space problem. I have about 9 gigs available. If that does not work, I'm going to try a clean install of Win 8.1 and try to upgrade it.
    Same problem here. It claims to have downloaded over 8 gigs, but there's about 2.3 gigs in Windows.~BT. Seems to start installing, then quits. I don't think the upgrade will succeed.
      My ComputerSystem Spec

  4.    01 Aug 2015 #4

    I tried turning off all devices (WAN, LAN, Bluetooth, etc.) in Bios. Still get the "Something happened" error about 1/3 thru the upgrade.
      My ComputerSystem Spec

  5.    01 Aug 2015 #5

    Do you have anti-virus (other than Microsoft Security Essentials) installed? If so, uninstall it first.
      My ComputerSystem Spec

  6.    01 Aug 2015 #6

    I suggest using the Media Creation Tool to download the .iso. It's not guaranteed to work, but at least you'll know whether it succeeds.

    In 8.1, you can mount the .iso (shows up as a drive) and run the upgrade from that.

    You can do the same from Windows 7, but you'd need a third-party utility to mount the .iso.

    As the Venue 8 Pro is a tablet, you'd have the best chance if Dell supported the upgrade. The good news is, they do:

    http://www.dell.com/support/contents...-to-windows-10
      My ComputerSystem Spec

  7.    01 Aug 2015 #7

    Still I could not succeed. I tried after resetting DV8P also. It went on saying upgrading up to 91%. Then it said reboot will happen. I was waiting. Finally again installation failed msg came.
      My ComputerSystem Spec

  8.    03 Aug 2015 #8

    I tried everything. Turned off all devices. Uninstalled Norton. Did a BCD repair. Failed whether using either the online download or ISO/USB methods. I finally did a clean reinstall of Win 8.1 and verified that it activated. Then did the upgrade using USB and the update ran fine and Win 10 activated.
      My ComputerSystem Spec

  9.    03 Aug 2015 #9

    mreasier said: View Post
    I tried everything. Turned off all devices. Uninstalled Norton. Did a BCD repair. Failed whether using either the online download or ISO/USB methods. I finally did a clean reinstall of Win 8.1 and verified that it activated. Then did the upgrade using USB and the update ran fine and Win 10 activated.
    I also did that. Unfortunately, after installing 93%, msg said now reboot will take place.wait.
    But after wait, it was only msg that windows 10 installation failed.
      My ComputerSystem Spec

  10.    03 Aug 2015 #10

    lvgandhi said: View Post
    I also did that. Unfortunately, after installing 93%, msg said now reboot will take place.wait.
    But after wait, it was only msg that windows 10 installation failed.
    It shouldn't be this difficult to get the DV8P Win10 upgrade. My initial problem was getting a valid Win8 product key - it kept getting rejected although it had never been used (by me) for any other device. Anyway, I repeated the Media Creation download and started the USB install which sailed right passed the product key input screen - I guess it was valid after all. Everything went well until I got to the "not enough space" screen where Win10 wants approximately 6GB to save restore Win8 information. I tried clearing enough space, which didn't work and then noticed I could use a micro SDHC memory card (already inserted) for this information/purpose. The contents of the memory card are not erased for this purpose (unlike the USB memory stick used for the original media creation download). After these two challenges were solved everything worked well for the Win10 upgrade. Thanks to the op for suggesting a full DV8P charge before starting the upgrade process - I was worried the battery would empty before the upgrade would finish but it finished (after taking a very long time at the start copying files) with about 25% left.
      My ComputerSystem Spec


 
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