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  1.    4 Days Ago #21
    Join Date : Oct 2014
    New Jersey
    Posts : 1,447
    Windows 7 Pro x64 Windows 10 Pro x64

    Quote Originally Posted by MrHudson View Post
    Didn't work, no drivers for the Intel, CPU, Graphic, Thermal Dynamics and Frameworks.
    Having issue with both these HP's, connects. did connects, and switch from IPv4 to IPv6.
    Did you got to HP® Official Site | Laptop Computers, Desktops, Printers and more and look for the drivers ?
      My ComputersSystem Spec
  2.    3 Days Ago #22
    Join Date : Oct 2017
    Texas
    Posts : 209
    Windows 10 Home 64-bit Edition
    Thread Starter

    Every thing for Intel, there was no drivers. Devices were unknown in Device Manager.
      My ComputersSystem Spec
  3.    3 Days Ago #23
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,607
    Windows 10 Pro Build 1703

    Open device manager please. Find first unknown device. Right click then right click properties. Click on details tab. In Property box select hardware ids. Copy and paste first lime in google. It should tell you what it is? Then we can find driver.

    I'm still not clear, is your wired network connectivity working?
      My ComputerSystem Spec
  4.    3 Days Ago #24
    Join Date : Aug 2014
    Forever West
    Posts : 3,984
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by MrHudson View Post
    My niece bought same laptop as I have, it crashed and HP does not want to warranty it, Claiming it was activated back in Oct 2017.
    Looking back at the first post I don't understand the date part, Oct 2017 was only a couple months ago. It brings up a question about whether the Notebook/Laptop was used or a refurbished product. New devices should carry a 1-year warranty but can be less for refurbished. Many times Refurbished only means the device was sold and returned later within the specified time limit but the serial number having been entered into the dealer's computer means it can't be sold again as new, hence the Refurbished part.
      My ComputerSystem Spec
  5.    3 Days Ago #25
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Maybe it's time to go back to the 64-bit that the computer was supplied from the factory with?
      My ComputerSystem Spec
  6.    2 Days Ago #26
    Join Date : Oct 2017
    Texas
    Posts : 209
    Windows 10 Home 64-bit Edition
    Thread Starter

    Quote Originally Posted by Berton View Post
    Looking back at the first post I don't understand the date part, Oct 2017 was only a couple months ago. It brings up a question about whether the Notebook/Laptop was used or a refurbished product. New devices should carry a 1-year warranty but can be less for refurbished. Many times Refurbished only means the device was sold and returned later within the specified time limit but the serial number having been entered into the dealer's computer means it can't be sold again as new, hence the Refurbished part.
    Brand new, no refurbish. HP support shows these 15-f233wm to have been activated on Oct 2015 ( typo in first post, that what happens when you don't proof read). they came with x64 only.
    No x32 was offered, I even ran the Intel driver and support, it came up with nothing, with x64, they come up with graphics.
      My ComputersSystem Spec
  7.    2 Days Ago #27
    Join Date : Aug 2014
    Forever West
    Posts : 3,984
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by MrHudson View Post
    Brand new, no refurbish. HP support shows these 15-f233wm to have been activated on Oct 2015 ( typo in first post, that what happens when you don't proof read). they came with x64 only.
    No x32 was offered, I even ran the Intel driver and support, it came up with nothing, with x64, they come up with graphics.
    Yeah, that's why HP wouldn't warranty it, long out of the 1-year period. If a store had used it for a display/demo model they could have activated, I bought one that way and to get around it had to do a full factory restore. The store I got it from couldn't help as the employee who had set it up was no longer with them and the password was lost.
      My ComputerSystem Spec
  8.    1 Day Ago #28
    Join Date : Oct 2017
    Texas
    Posts : 209
    Windows 10 Home 64-bit Edition
    Thread Starter

    Quote Originally Posted by Berton View Post
    Yeah, that's why HP wouldn't warranty it, long out of the 1-year period. If a store had used it for a display/demo model they could have activated, I bought one that way and to get around it had to do a full factory restore. The store I got it from couldn't help as the employee who had set it up was no longer with them and the password was lost.
    Not sure when my niece bought hers, I bought mine this year, Feb 9th, 2017, when I got home, powered it up, set it up, came up no warranty, expired Jan 5th, 2017,, I took it back, ( my mother lost receipt, and they wouldn't refund it without receipt). so I got another one, kept contacting HP to warranty it and they never replied back. Told myself if it crashes, clean install. Oct this year it crashed, no option in troubleshoot for factory default resetting.
    I done the clean install and set it up, worked great for week, then problems of becoming slower and slower, browser slowed down considerably. Network adapter was changing from IPv4 to IPv6. which has no access to internet.. talk to a lady last night, she said go in power option, advance option, set everything on battery and plugged in to performance which disables the energy saver plan. so far no problems.
      My ComputersSystem Spec

 
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