Windows 10: Upgrade assistant hanging on 99% Solved

  1.    01 Dec 2017 #1

    Upgrade assistant hanging on 99%

    I am attempting to upgrade to W10 on my daughters Toshiba laptop via the upgrade assistant over W7, all goes well until the 99% stage. The process then hangs at this stage, I have given it up to 6 hours to complete.
    Windows checks indicate W10 can be installed, and all updates are current.
    I am going down the assisted technology route by the the way.
    Any help would be appreciated, thank you.
    Last edited by JGM; 01 Dec 2017 at 01:46. Reason: Typo.
      My ComputerSystem Spec

  2.    01 Dec 2017 #2

    I contacted Microsoft, they took control of the computer and was told I was apparantely trying to upgrade from an earlier version of 10, so I'd obviously clicked on an incorrect link.
    Anyway, as I type, 10 is loading.
      My ComputerSystem Spec


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