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  1.    30 Jul 2015 #1
    Join Date : Jan 2015
    UK
    Posts : 380
    windows 10

    upgrade to windows 10 pro failed


    upgrade to windows 10 pro failed on my win 7 ultimate desktop
    this has happened 14 times over last 2 days
    anyone else having this problem

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    30 Jul 2015 #2
    Join Date : Mar 2014
    England
    Posts : 185
    Windows 10 Pro

    HI there,

    It seems that your system is having trouble downloading the update from Windows Update.

    Could you try working through Section C on this KB > https://support.microsoft.com/en-us/kb/910341 and tell us the results.

    You may also be better of manually downloading the installation media from Microsoft as I've mentioned elsewhere.

    Quote Originally Posted by Windows Sniper View Post
    1) You do not need the icon, you can install using this link > Windows 10 so long as your copy of windows is Genuine, it will activate without issues. For this method, you will need your Installation License Key for activation.


    Please let me know how this works out for you.
      My ComputerSystem Spec
  3.    30 Jul 2015 #3
    Join Date : Jan 2015
    UK
    Posts : 380
    windows 10
    Thread Starter

    Quote Originally Posted by Windows Sniper View Post
    HI there,

    It seems that your system is having trouble downloading the update from Windows Update.

    Could you try working through Section C on this KB > https://support.microsoft.com/en-us/kb/910341 and tell us the results.

    You may also be better of manually downloading the installation media from Microsoft as I've mentioned elsewhere.



    Please let me know how this works out for you.
    it is genuine as I got it direct from Microsoft after I got conned by version I bought online and used for nearly a year before it failed
    found this in answers Microsoft and seams to be working update saying preparing to install.
    have to wait and see what happens


    AL
    AlexConover replied on July 30, 2015See post history


    This worked for me...

    1) Access this file location C:\Windows\SoftwareDistribution\Download and delete everything there. (Note delete only content found there and not the Download folder itself)

    2) Open CMD (command prompt) with run as administrator (admin privileges) and run this command: wuauclt.exe /updatenow

    The Update Window should pop-up with downloading Windows 10 again, and if your lucky it will be the complete kit this time.

    Source: Fix WindowsUpdate_80240020 | SCCM Tips
      My ComputerSystem Spec
  4.    30 Jul 2015 #4
    Join Date : Mar 2014
    England
    Posts : 185
    Windows 10 Pro

    Quote Originally Posted by goatty2 View Post
    it is genuine as I got it direct from Microsoft after I got conned by version I bought online and used for nearly a year before it failed
    found this in answers Microsoft and seams to be working update saying preparing to install.
    have to wait and see what happens


    AL
    AlexConover replied on July 30, 2015See post history


    This worked for me...

    1) Access this file location C:\Windows\SoftwareDistribution\Download and delete everything there. (Note delete only content found there and not the Download folder itself)

    2) Open CMD (command prompt) with run as administrator (admin privileges) and run this command: wuauclt.exe /updatenow

    The Update Window should pop-up with downloading Windows 10 again, and if your lucky it will be the complete kit this time.

    Source: Fix WindowsUpdate_80240020 | SCCM Tips

    That post makes it seem like the original installation files were corrupted during the download. So clearing them out and starting again would fix it.

    Let us know how it goes!
      My ComputerSystem Spec
  5.    30 Jul 2015 #5
    Join Date : Jan 2015
    UK
    Posts : 380
    windows 10
    Thread Starter

    installing now at 25%
      My ComputerSystem Spec
  6.    30 Jul 2015 #6
    Join Date : Jul 2015
    Posts : 8
    Win 10 Pro

    i did the method suggested it just keeps redownloading the files and prompts and error after its done, I guess because Microsoft still didn't push the "ok to install" the download in the GWX notification.
      My ComputerSystem Spec
  7.    30 Jul 2015 #7
    Join Date : Mar 2014
    England
    Posts : 185
    Windows 10 Pro

    Quote Originally Posted by hmd899 View Post
    i did the method suggested it just keeps redownloading the files and prompts and error after its done, I guess because Microsoft still didn't push the "ok to install" the download in the GWX notification.
    Hi @hmd899, Can you please create a new thread with details pertaining to your problem? It may be similar or completely different to the OP.

    Thanks
    @goatty2, Seems like your system is all going strong now!
      My ComputerSystem Spec
  8.    30 Jul 2015 #8
    Join Date : Jan 2015
    UK
    Posts : 380
    windows 10
    Thread Starter

    so far things working except store it crashes after a few seconds so doing a reboot at the moment
    store still not working
    Last edited by goatty2; 30 Jul 2015 at 07:23.
      My ComputerSystem Spec
  9.    30 Jul 2015 #9
    Join Date : Jan 2015
    UK
    Posts : 380
    windows 10
    Thread Starter

    2 reboots and store is working at the moment
      My ComputerSystem Spec
  10.    30 Jul 2015 #10
    Join Date : Mar 2014
    England
    Posts : 185
    Windows 10 Pro

    Quote Originally Posted by goatty2 View Post
    2 reboots and store is working at the moment
    Glad to hear you are up and running now. Hopefully all your issues have now been resolved!
      My ComputerSystem Spec

 
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