1.    30 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 3
    Windows 10

    Downloaded 64-bit however installed 32-bit


    When upgrading to Windows 10, I clicked to download the 64-bit version however when I finished installing it was a 32-bit version. Please help!
      My ComputerSystem Spec
  2.    30 Jul 2015 #2
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    First, explain what method you used to "download". Obviously you did not use the Windows Update method. Did you use the Media Creation Tool? If so, there are two 64/32 bit choices. The first is to download the 32 bit or 64 bit version of the tool. This does not choose what version of Windows 10 will be installed, it's just the bitness of the tool itself.

    Once you've download the tool, then you have to choose 64 bit or 32 bit from the prompts as well.
      My ComputerSystem Spec
  3.    30 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by Mystere View Post
    First, explain what method you used to "download". Obviously you did not use the Windows Update method. Did you use the Media Creation Tool? If so, there are two 64/32 bit choices. The first is to download the 32 bit or 64 bit version of the tool. This does not choose what version of Windows 10 will be installed, it's just the bitness of the tool itself.

    Once you've download the tool, then you have to choose 64 bit or 32 bit from the prompts as well.
    Yes i used the media creation tool, and did not touch anything that said 32 bit. The tool itself does not give me any options besides to upgrade to windows 10 or do it for a different pc.
      My ComputerSystem Spec

 


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