1.    4 Days Ago #1
    Join Date : Nov 2017
    Posts : 2
    Windows

    Black screen after windows 10 Logo (Installation/Bootable USB)


    So i was planning to reformat my old pc & install new os/clean install but when i tried to boot with the bootable usb drive, it just gives me blackscreen after the blue windows logo. Does anyone know how to fix it? I tried waiting for 20minutes but nothing happen at all, just pure blackscreen. But the usb seems to be running, keyboard & mouse both has light so i don't really have a clue on what's going on.

    I created the bootable drive using microsoft's Media Creation Tool. I tried downloading 2x and still the same, just black screen after the blue windows logo. The usb is working perfectly fine and is being detected if i boot the current os.Has anyone encountered this before? Im installing a genuine windows 10, i have genuine license key.
    Please let me know anything that might help, i'd really appreciate it. Thanks!
      My ComputerSystem Spec
  2.    3 Days Ago #2
    Join Date : Jan 2017
    Posts : 21
    windows10

    Cause: Setup is still in progress. If you have a large personal data file set that you are migrating from a previous Windows installation, the Windows 10 setup process could take several hours.

    solution: Observe the hard drive activity LED closely to determine if the computer is still working. If the LED is still blinking, it means setup is probably still busy working on sorting through your files and determining what to move and what to keep. This is a good sign, which means you should wait a bit more. If setup goes beyond 2 to 7 hours, then the setup may be stuck.

    cause: Setup is stuck. For whatever reason, the setup process is hung up on something and can’t proceed further.


    solution: Power down your computer completely and try again. Follow these steps:


    1. Power down the computer completely. If it won’t shut down, hold the power button for 5 to 10 seconds until it shuts down.
    2. Disconnect from the internet by unplugging the Ethernet cable or switching off the wireless adapter .
    3. Disconnect all unnecessary peripherals from the PC. Remove external hard drives, game controllers, phone chargers.
    4. Remove power from your computer. Disconnect the power cord from the outlet. If it’s a laptop, remove the battery, too. Wait at least 30 seconds before plugging your computer back in.
    5. Connect the system to power again, but leave the internet disconnected. Power on the computer.
    6. Hopefully, Windows will try to resume or restart the Windows 10 setup process.


    cause: Black screen is caused by a device driver or hardware performance issue.


    solution: Try booting into Safe Mode. See the section below on How to Use Safe Mode to Troubleshoot Black Screens.
      My ComputerSystem Spec

 


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