1.    2 Weeks Ago #1
    Join Date : Sep 2015
    Posts : 31
    Windows 10

    Acer laptop still on 1607


    I have an Acer laptop still on build 1607.Looking at the update history,the update KB4041691 failed to install 6 times
    but was succesful on the 7th.It has failed twice more since then and in the update section is still showing still available
    install now.Is this somehow preventing further updates for installation?
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,127
    Windows 10 Pro Build 1703

    Hi Terrysutt.

    If you type Troubleshooter in Cortana it should bring them up. Otherwise for this version they are in Control Panel under system. Once you start the one for Updates please ensure you run as administrator.

    The fact that updates are not running smoothly could be impacting you. Interesting that device never went to 1703.

    Any chance you have connection set as Metered. If metered it will not pull down such a large update, v1703

    There is another process to reset Windows Update. Your history view will be reset.

    Reset Windows Update in Windows 10


    Ken
      My ComputerSystem Spec
  3.    1 Week Ago #3
    Join Date : Oct 2017
    Texas
    Posts : 101
    Windows 10 Home 64-bit Edition

    Quote Originally Posted by Terrysutt View Post
    I have an Acer laptop still on build 1607.Looking at the update history,the update KB4041691 failed to install 6 times
    but was succesful on the 7th.It has failed twice more since then and in the update section is still showing still available
    install now.Is this somehow preventing further updates for installation?
    I have an old ACER Aspire 5515 that came with Vista Home Basic, every month I had to do a default reset back to factory setting. I did a clean install of Win7 and had no more problems.
    You might want to do a clean install of Win10, and then go to ACER's website and download the drivers you need. the clean install of Win10 will install the FCU 16299.
      My ComputersSystem Spec
  4.    1 Week Ago #4
    Join Date : Sep 2015
    Posts : 31
    Windows 10
    Thread Starter

    Thank you for the replies,I used `Reset Windows Update`and now have build 1709.
      My ComputerSystem Spec
  5.    1 Week Ago #5
    Join Date : Oct 2017
    Texas
    Posts : 101
    Windows 10 Home 64-bit Edition

    If you have major problems, create a media now to later on to do a clean install.
      My ComputersSystem Spec
  6.    1 Week Ago #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,127
    Windows 10 Pro Build 1703

    Agree, create a key so you can clean install or use it for Windows gets cranky and won't start. (Bootable media)

    I also recommend looking at a product like Macrium Reflect. Free, reliable and member recommended.

    Backup and Restore with Macrium Reflect


    Ken
      My ComputerSystem Spec

 


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