VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

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  1. zbook
    Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       New #81

    See what happens if you boot without the malfunctioning video card.
      My Computer
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  3. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
    Thread Starter
       New #82

    I don't have another video card right now so can't boot w/o it (this mobo doesn't have Intel embedded graphics). Pretty certain failure is in driver, not card as works fine on Creators Edition and also similar problems reported on AMD forums with this driver level and Fall Update.
      My Computer
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  4. zbook
    Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       New #83

    The quadro are good cards. This is a link for the older drivers: Older AMD drivers: Previous
      My Computer
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  6. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
    Thread Starter
       New #84

    I already tried uninstalling the "new" driver and installing the driver level I was using with Creator Edition. That failed identically, so my suspicion is that some change in Directx at this level is no compatible with these "legacy" drivers. To be slightly fair to AMD, the V7600 is now ten years old.

    Anyway I've got an NVidia Quadro K4000 on the way and hope this will fix all.

    Dave
      My Computer
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  7. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
    Thread Starter
       New #85

    By way of an update on this. the nVidia K4000 card arrived. I removed the graphics drivers using DDU http://www.guru3d.com/files-details/...-download.html and installed the new card.

    The update to level 1709 went fine, so this was a problem with the Windows supplied AMD driver for the V7600.

    HtH
    Dave
      My Computer
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  8. zbook
    Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       New #86

    That's great news.
    If you have any problems please post a new zip for review:
    log collector v2-beta06.zip
      My Computer
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