Windows 10: VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

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  1. Posts : 145
    Windows 10 Pro Creator Editiion
    Thread Starter
       15 Nov 2017 #61

    Here's the Memtest86+ output:

    Click image for larger version. 

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Size:	782.9 KB 
ID:	163957
      My ComputerSystem Spec


  2. Posts : 145
    Windows 10 Pro Creator Editiion
    Thread Starter
       15 Nov 2017 #62

    C:\WINDOWS\system32>verifier /querysettings

    Verifier Flags: 0x03adefbb

    Standard Flags:

    [X] 0x00000001 Special pool.
    [X] 0x00000002 Force IRQL checking.
    [X] 0x00000008 Pool tracking.
    [X] 0x00000010 I/O verification.
    [X] 0x00000020 Deadlock detection.
    [X] 0x00000080 DMA checking.
    [X] 0x00000100 Security checks.
    [X] 0x00000800 Miscellaneous checks.
    [ ] 0x00020000 DDI compliance checking.

    Additional Flags:

    [ ] 0x00000004 Randomized low resources simulation.
    [X] 0x00000200 Force pending I/O requests.
    [X] 0x00000400 IRP logging.
    [X] 0x00002000 Invariant MDL checking for stack.
    [X] 0x00004000 Invariant MDL checking for driver.
    [X] 0x00008000 Power framework delay fuzzing.
    [X] 0x00010000 Port/miniport interface checking.
    [X] 0x00040000 Systematic low resources simulation.
    [X] 0x00080000 DDI compliance checking (additional).
    [X] 0x00200000 NDIS/WIFI verification.
    [X] 0x00800000 Kernel synchronization delay fuzzing.
    [X] 0x01000000 VM switch verification.
    [X] 0x02000000 Code integrity checks.

    [X] Indicates flag is enabled.

    Boot Mode:

    Persistent

    Rules:

    All rules are using default settings

    Extensions:

    wdm: rules.additional
    ndis: rules.default

    Verified Drivers:

    bxvbda.sys
    vmci.sys
    vsock.sys
    nipxibrc.sys
    nipcibrd.sys
    nipbcfk.sys
    lsi_sas.sys
    adpu320.sys
    tib.sys
    fltsrv.sys
    snapman.sys
    pwdrvio.sys
    nipalk.sys
    vmkbd.sys
    windrvr6.sys
    vmnetadapter.sys
    vmnet.sys
    bxnd60a.sys
    ni488k.sys
    atikmpag.sys
    atikmdag.sys
    usbfilter.sys
    i8042hdr.sys
    dddriver64dcsa.sys
    dellprof.sys
    usbpcap.sys
    dump_diskdump.sys
    dump_lsi_sas.sys
    dump_dumpfve.sys
    virtual_file.sys
    vmnetbridge.sys
    vmnetuserif.sys
    vmx86.sys
    glpntdrv.sys
    hcmon.sys
    inpoutx64.sys
    mbam.sys
    nipxirmkl.sys
    nipxirmk.dll
    niorbk.dll
    nidimk.dll
    nimdbgk.dll
    nivipxikl.sys
    nivipxik.sys
    npf.sys
    tib_mounter.sys
    vmparport.sys
    nimdbgkl.sys
    nimxdfkl.sys
    nimxdfk.dll
    nidimkl.sys
    starflb.sys
    vstor2-mntapi20-shared.sys
    xpc4drvr.sys
    nivipcikl.sys
    nivipcik.sys

    C:\WINDOWS\system32>
      My ComputerSystem Spec


  3. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Nov 2017 #63

    Please run windows driver verifier for 48 hours.
    There may be sluggishness while using Windows driver verifer.
    If there are any BSOD please post a zip into the thread for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums
    After the last BSOD plan to run windows driver verifier for an additional 36 hours.
    If there are no BSOD during this period that will conclude the windows driver verifier testing.
      My ComputerSystem Spec


  4. Posts : 145
    Windows 10 Pro Creator Editiion
    Thread Starter
       17 Nov 2017 #64

    Not a single BSOD while running with Driver Verifier turned on as requested. Did a verifier /reset and rebooted.

    Dave
      My ComputerSystem Spec


  5. Posts : 145
    Windows 10 Pro Creator Editiion
    Thread Starter
       05 Dec 2017 #65

    So I've done everything you asked, now what should be done to get this fixed - it's clear there's no hardware fault.

    Dave
      My ComputerSystem Spec


  6. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Dec 2017 #66

    During the past 2 weeks what problems were you experiencing?
    a) are they better, worse, or the same?
    b) what makes the problems worse?
    c) what makes the problems better?
    d) what is the frequency of the problems?
    e) what can either increase or decrease the frequency?
    Please post a new DM log collector zip and memory dump.
    BSOD - Posting Instructions - Windows 10 Forums
    memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMPUse file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results > post into the thread using one drive or drop box.
      My ComputerSystem Spec


  7. Posts : 145
    Windows 10 Pro Creator Editiion
    Thread Starter
       05 Dec 2017 #67

    I've had NO problems with the system whatsoever. The ONLY problem I had was the failure to install the fall update, for which I have received no assistance even though I provided all the requested diagnostics

    Dave
      My ComputerSystem Spec


  8. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Dec 2017 #68

    That's great that the BSOD have been fixed.
    For the failure to upgrade they can be complex so there is a forum for installation and upgrade:
    Installation and Upgrade - Windows 10 Forums
    In this forum many people at one time can troubleshoot the logs.
    A lot of the logs are in code and take time to decode.
    Sometimes Windows will display the failure in English and then it can be easily troubleshooted.
    More often it can be looking for a needle in a haystack.
    The method that you use in backing up files with an image may give you additional options where you may be able to clean install windows FCU and then restore files.

    Please start a thread in the Upgrade forum and include the following:
    1) Link to this thread
    2) The websites used for the bios and driver updates
    3) The latest Windows failure messages or codes
    3) One drive or drop box share links for the Panther logs

    4) The fresher the logs for the upgrade failure the more useful the logs will be.

    5) Download and install Everything search:
    voidtools

    6) search for and post share links for any of these Panther folders /files:

    C:\$WINDOWS.~BT\Sources\Panther
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp.................... $Windows.~bt\Sources\Rollback\setupmem.dmp
    setupapi.dev.log.................... $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    BlueBox.log
    $Windows.~bt\Sources\Rollback*.evtx
    C:\$Windows.~BT\Sources\Rollback
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    Setupmem.dmp
    setupapi.dev.log
    Event logs (*.evtx)
    setupapi.dev.log--> %SystemRoot%\INF
    Event logs (*.evtx)-->Event Viewer\Windows Logs\Applications, System
      My ComputerSystem Spec


  9. Posts : 145
    Windows 10 Pro Creator Editiion
    Thread Starter
       06 Dec 2017 #69

    Sigh! That's why this thread is in this forum - it is the installation and upgrade forum.

    D.
      My ComputerSystem Spec


  10. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Dec 2017 #70

    LOL
    The BSOD debugging BSOD Crashes and Debugging - Windows 10 Forums I perform daily and help out in the other forums.

    Please post the panther log files into the thread for troubleshooting.


    Maybe others will join the troubleshooting.
      My ComputerSystem Spec


 
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