1703 - 1709 update fails, "could not configure on computer's hardware" Solved

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  1. Brink's Avatar
    Posts : 35,296
    64-bit Windows 10 Pro build 18317
       27 Oct 2017 #21

    IRC 129 said: View Post
    Registered so I could post a fix here (short of reimaging). Issue appears to be caused by IISAdmin service. Workaround is to open Control Panel > Programs and Features > Turn Windows features on or off and disable Internet Information Services (and everything within it) before upgrading.


    God forbid Microsoft would test the update on installations that run a web server before pushing it to the entire world.
    Interesting, but this has always been turned off by default for me.

    Thank you for posting though. :)
      My ComputersSystem Spec

  2. Posts : 1
    Windows 10 Educational
       01 Nov 2017 #22

    I just wanted to thank @IRC 129 for the solution that has evaded me for over a week. I had been trying to update my Surface Pro i7 (new model) from 1703 to 1709 and got the dreaded hardware fail error, despite disconnecting everything and trying several times.

    I went into Windows Features and turned off 'IIS Metabase and IIS 6 configuration compatibility' and tried again. This time it worked.

    What a bizarre compatibility issue, not helped by the error message generated!
      My ComputerSystem Spec

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