Windows 10 Fall Creators (1709) Update Issues

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  1. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #41

    Please post another image of Ccleaner > windows tab > system and advanced > one drive or drop box share link

    Open disk mangement > widen the columns for volume and status so that the contents of the rows a in full view (nothing cut off) > post an image into the thread

    Download minitool partition wizard: MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com

    Open minitool > post an image into the thead
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  3. John Mc
    Posts : 22
    Windows 10 Pro x64
       New #42

    New screen images


    Hi Zac,
    I have added the screen shots you requested into the same dropbox we have been using.
    I am just in from an afternoon gig and have to go out for practise for another gig.
    I shall not be back at this PC for several hours.
    Take care & keep on rocking - i appreciate your time and effort
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  4. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #43

    Not sure what you mean zac?
    It's zbook.
    Whenever possible please make a new post as it it harder to go back and forth a look for posts than have it fresh in the latest post.
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  6. John Mc
    Posts : 22
    Windows 10 Pro x64
       New #44

    Hi Zbook,
    here is the link to the screenshots
    Dropbox - Screenshots
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  7. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #45

    On disk cleanup > un-check System created Windows error reporting
    On update history > expand other > post image
    Windows defender > perform manual updates > post an image if there are any failures
    On device manager > right click PS/2 keyboard > uninstall device
    On device manager > right click Microsoft PS/2 mouse > uninstall device
    On system failure > check the box for write an event to the system log

    After all of the above steps open Whocrashed > above analyze click on tools > crash dump test > type: ACCEPT
    Click analyze > confirm deaddead
    Run the log collector and post a new zip into the thread:
    log collector v2-beta06.zip

    When available post the latest Panther logs for troubleshooting.
    After reviewing the most current logs for the next update I'll provide a checklist for you go through.
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  8. John Mc
    Posts : 22
    Windows 10 Pro x64
       New #46

    Ok I'll do this in the morning.
    Right now I'm downloading and updating my music software as I have to provide some backing tracks for next gig and I started on this before your email.
    Sorry about the name check - I'm slightly dyslexic
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  9. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #47

    The BIOS is Version/Date American Megatrends Inc. F2, 3/10/2016 SMBIOS Version 2.8
    Check for an up to date version of the BIOS
    GA-Z170-Gaming K3 (rev. 1.0) | Motherboard - GIGABYTE Global
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  10. Mark Phelps
    Posts : 1,254
    Windows 8.1, Win10Pro
       New #48

    I am astounded!!

    My HP DV6 laptop, which crashed the original FCU Update, and had to be restored to 1703, then did not much better recently when I did the 1709 Upgrade using a Repair-Install from a mounted ISO file.

    So, I figured the laptop was pretty much stuck at 1703 until another major version came out in the Spring.

    And then tonight, the FCU was offered, I accepted it -- and a little over an hour later -- the laptop is up and running with NONE of the problems from the Repair-Install Upgrade.

    I am impressed!!

    This is the fourth PC in less than a week that I upgraded on-line and the Upgrade came off without a hitch.

    I have to admit it -- it looks like MS now has their act together regarding on-line version upgrades.
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  12. John Mc
    Posts : 22
    Windows 10 Pro x64
       New #49

    Hi Zbrook,
    I really,really,really am fed up with this failing update.
    My bios is upto date
    The engineered crash failed to restart
    The MS updates are still failing and I cannot see which one as it goes by too quickly and the failing ones are not shown on update history
    I have collected the logfiles and attach them here
    Screenshots are in
    Dropbox - Screenshots
    I shall not be able to do much on the PC today as I am looking after a 2.5 year old grandson who needs a lot of attention
    I tried the update again and it failed at 57%
    MS wonderful solution for failing updates is to install the latest version.
    Talk about circular process as I cannot update to the latest 1709
    My error of 0x8007001f 0x50015 has been reported by other people so the fault lies with MS whichever way you look at it.
    It leaves a very bad taste
    It's nearly 1AM here in the UK so I am calling it a day
    Windows 10 Fall Creators (1709) Update Issues Attached Files
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  13. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #50

    1) Which AV /malware products are installed or have been installed on the computer (always on or manual)?
    Malwarebytes was uninstalled.

    2) Has there been any drive encryption and have any of the products been non-Microsoft products?

    Please uninstall Mcafee:
    Antivirus Software, Internet Security, Spyware and Malware Removal McAfee

    3) Check to make sure that Windows fast startup has been turned off:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials



    Code:
    Event[11868]:  Log Name: System  Source: Microsoft-Windows-Directory-Services-SAM  Date: 2018-01-12T00:19:37.928  Event ID: 16953  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: JohnMcAllister  Description: The password notification DLL "C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter" failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files.  Contact the provider of the notification DLL for additional support. Further details can be found on the web at http://go.microsoft.com/fwlink/?LinkId=245898.
    Code:
    Event[11116]:  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2018-01-10T19:06:22.709
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JohnMcAllister
  Description: 
Windows failed fast startup with error status 0xC00000D4.
    Code:
    2018-01-09 16:56:57, Error                 SP     CDownloadDUUpdates::DoExecuteInternal: Did not find hard disk space needed, when update cab files will not be extracted. This is unexpected! hr = 0x8000ffff
2018-01-09 16:51:13, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104


2018-01-09 16:59:44, Warning               CONX   Failed to get version info size for [\??\c:\windows\system32\drivers\mbae64.sys]. 0x80070714




0x00000714
ERROR_RESOURCE_DATA_NOT_FOUND
The specified image file did not contain a resource section




2018-01-09 16:59:44, Warning               CONX   Failed to get version info size for [\??\c:\windows\gdrv.sys]. 0x80070714




gdrv.sys
Gigabyte Easy Saver - mobo power utility driver
http://www.gigabyte.com.tw/Support/Motherboard/Driver_List.aspx




2018-01-09 16:59:48, Info                  CONX   Unable to get counter signer info 80004005 c:\windows\system32\drivers\teedriverw8x64.sys


TeeDriverW8x64.sys
Intel Management Engine Interface (MEI) driver
OEM or http://downloadcenter.intel.com 


Installation instructions - http://www.sysnative.com/forums/windows-10-a/18573-windows-10-error-0x800f081f-source-file-not-found.html#post144391''


2018-01-09 17:31:44, Info                  MOUPG  Finalize: Remapping install error [0x8007001F] -> [0xC1900108] for telemetry.


0x0000001F
ERROR_GEN_FAILURE
A device attached to the system is not functioning.


0x00000108
STATUS_OPLOCK_BREAK_IN_PROGRESS
An open/create operation completed while an opportunistic lock (oplock) break is underway.








2018-01-09 17:31:44, Info                  MOUPG  Finalize: Reporting result value: [0xC1900108]


0x00000108
STATUS_OPLOCK_BREAK_IN_PROGRESS
An open/create operation completed while an opportunistic lock (oplock) break is underway.


2018-01-09 17:31:44, Info                  MOUPG  Setup phase change: [SetupPhaseInstall] -> [SetupPhaseError]




2018-01-09 17:31:44, Info                  MOUPG  CSetupDiagnostics: Tracing Data [DWORD] -> [Setup360MappedResult]=[0xC1900108] [ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1]
2018-01-09 17:31:44, Info                  MOUPG  CSetupDiagnostics: Tracing Data [DWORD] -> [Setup360Result]=[0x8007001F] [ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1]
2018-01-09 17:31:44, Info                  MOUPG  CSetupDiagnostics: Tracing Data [DWORD] -> [Setup360Extended]=[0x50015] [ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1]


5
SP_EXECUTION_UNINSTALL 


15
SP_EXECUTION_OP_CREATE_FILE 




2018-01-09 17:31:44, Info                  MOUPG  CSetupDiagnostics: Tracing Data [CUSTOM] -> [WindowsUpdateExit] -> [Media360][ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][][0x1]
2018-01-09 17:31:44, Info                  MOUPG  CSetupDiagnostics: Tracing Data [CUSTOM] -> [Downlevel] -> [Media360][ff12327d-f402-4b66-b989-117d007e8585][4ca92e4f-2c76-4daf-8d37-27f515dfbabf][c5b8d13e-e860-4fec-ba93-33ae247a0ace][][Failed][Windows 10 Pro][15063][1][2][0x8007001f][0x50015][16299]


2018-01-09 17:31:43, Info                  SP       Operation (remaining): Create registry key HKLM\System\CurrentControlSet\Services\i8042prt\Parameters (value name: KeyboardFailedReset) on the new system


2018-01-09 17:31:41, Info                  DPX    Extraction of file: update.ses failed because it is not present in the container (\\?\C:\$WINDOWS.~BT\FODs\DU\87db87b0-6eb9-4ec7-b9a3-67811f465364\Microsoft-Windows-LanguageFeatures-Basic-en-gb-Package.cab).




[Failed][Windows 10 Pro][15063][1][2][0x8007001f][0x50015][16299]
    Last edited by zbook; 12 Jan 2018 at 00:05.
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