How can I get my Dell Latitude E6420 laptop to upgrade to 1703

My Dell Latitude E6420 is not my daily PC but I do use reasonably frequently, especially when away from home. Currently on Win 10 1607, Anniversary Update.

Although, as far as I know, it's not blocking the Creator's Edition update, that update isn't coming down.

The AU applied cleanly with no problems. I'm wondering whether I can get the CE to apply in the same way. I really don't want to do a clean install.

Thoughts and advice would be appreciated.

It could be (guessing) that its because it is an older PC and the hardware does not fully support the new version. Dell does not support Win 10 on this model. I've seen threads commenting about this. As noted my guess but could be valid.

The way I upgrade is use the Media Creation Tool to make an ISO file. Then mount the ISO file and run setup.exe from it.
Download Windows 10

or you can wait for it to push to your computer via Windows Update, which might be tomorrow, it might be 6 months from now, and sometimes never come.

Upgrading from the saved ISO file, though, has proven historically to be the most reliable method.

Thanks.

Does using the ISO file like this completely overwrite everything, or does it just do an in situ update?

tpriest said:

Thanks.

Does using the ISO file like this completely overwrite everything, or does it just do an in situ update?

It just upgrades what you have. Let's you keep everything.

To add on the update. Previous updates have caused my recording studio add-ons that require registration/activation to require reactivation. This time it wasn't required and probably that the updates now only update "what needs updating" and not a complete upgrade like was previously used.

Thanks for all the info.

Both my PCs, desktop & laptop, are running Windows 10 Pro, so I'd been hoping the laptop would update itself as readily as the desktop did.

So, looking at the Media Creation Tool pages raises some questions which, probably my own fault, I don't fully understand.

1) Under Using the tool to upgrade this PC to Windows 10It doesn't say anything about upgrading this PC from an earlier version of Win 10; neither does it say anything about creating an ISO, it just refers to options as to what to keep through the upgrade.

2) Under Using the tool to create installation media (...DVD or ISO file) to install Windows 10 on a different PCit says to use these steps to install a new copy, perform a clean install, or reinstall Win 10. Nothing about using the installation media to upgrade this PC's Win 10.

So can I create the ISO file following 2) above and then upgrade the existing Win 10 installation keeping all the existing personal files and apps as in 1) above?

Sorry to be a nuisance.

To update this thread. Having used Macrium Reflect to image the C: drive I let the upgrade go. After all the downloads and checks the actual upgrade took about 90 minutes, quite reasonable in my view. It actually upgraded to 1709, Build 16299.19.

Everything, that I've tested appears to run ok - with one exception. I'll post the problem with the Settings app in the Software & Apps section.