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  1.    4 Weeks Ago #21
    Join Date : Nov 2015
    Posts : 2,860
    64bit Win 10 Pro ver 1709 Build 16299.64

    Quote Originally Posted by lolcoaster View Post
    A little concerned. I set mine to update last night, downloaded in the background. Don't know how long it took, wasn't paying attention. Shut down, left it to update. Booted it up today, just had a black screen with a loading wheel going for an hour. Is this normal...?
    I don't understand, if you shut it down how did you expect it to continue updating? A black screen that long is not normal. Try rebooting a few times and see if you can get the advanced startup repair screen to kick in.
      My ComputersSystem Spec
  2.    4 Weeks Ago #22
    Join Date : Oct 2017
    Posts : 2
    Windows 10

    -Checked for updates, saw there was one and downloaded it in the background.
    -When I shut down I had the option to "Update and Shut Down" which I took.
    -When I rebooted the next day it said something about updating then went to a black screen with a loading wheel, now for about 90 minutes.

    Thanks for the reply though, I'll try rebooting and hope this doesn't require an OS reinstall.
      My ComputerSystem Spec
  3.    4 Weeks Ago #23
    Join Date : Sep 2016
    Posts : 176
    Windows 10

    Just powered mine up to see the feature update available, finished the preparing to install then got to 65% downloaded then said there was an error and it will try later.. now says my PC is up to date....



    Tried a reboot, ran disk cleanup and removed the Windows temp intsall files/folder, and did a check for updates and it still says up to date.....

    Any ideas? seems strange it got to 65% downloaded then failed... twice by the looks of things...

      My ComputerSystem Spec
  4.    4 Weeks Ago #24
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Hi Stuart.

    Lets see what version build you are on.

    Windows key + R, type winver, enter. Post Version and OS build number please.

    LOLcaster how did reboot go. I agree an hour is not normal but this update is big and some people have reported it taken hours, granted not on a black screen with rolling dots.
      My ComputerSystem Spec
  5.    4 Weeks Ago #25
    Join Date : Sep 2016
    Posts : 176
    Windows 10

    Quote Originally Posted by Caledon Ken View Post
    Hi Stuart.

    Lets see what version build you are on.

    Windows key + R, type winver, enter. Post Version and OS build number please.

    LOLcaster how did reboot go. I agree an hour is not normal but this update is big and some people have reported it taken hours, granted not on a black screen with rolling dots.
    Hi


    These are the details ...

    Click image for larger version. 

Name:	Capture.JPG 
Views:	44 
Size:	19.1 KB 
ID:	159205


    So it has not updated, just checked again and it states I am up to date...

    It came up earlier that there was a problem and it will try again later...
      My ComputerSystem Spec
  6.    4 Weeks Ago #26
    Join Date : Oct 2014
    Posts : 920
    Windows 10 Pro

    My desktop ran for about 90 minutes doing the download last night. I left it alone and went to bed. got up this morning to see it at the logon screen. Logged in, and I'm still on the Creators Update. I don't see any failed installs. I checked for new updates and it seemed to start the download again. I just shut down the computer as I had to leave for work.
      My ComputerSystem Spec
  7.    4 Weeks Ago #27
    Join Date : Jul 2015
    Posts : 95
    Win 10 Pro 64bit Fall CU

    I have an AMD FX8370 BE and the setup ran 5 1/2 hours. After reboot, the installation took 2 1/2 hours.
      My ComputerSystem Spec
  8.    4 Weeks Ago #28
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Stuart, I think at this point I would run the Windows Update reset.

    Reset Windows Update in Windows 10

    Then before proceeding I would ensure my data was backed up.

    Then run setup from a USB key created with the media creation tool.


    Ken
      My ComputerSystem Spec
  9.    4 Weeks Ago #29
    Join Date : Aug 2016
    Geogria
    Posts : 16
    Windows 10

    I seem to be having the same issue but a different problem with mine, mine will update and finish and then re-download again like its stuck in an update loop.
      My ComputerSystem Spec
  10.    4 Weeks Ago #30
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Are you using USB key created with Window Media Creation Tool?

    Might be worth resetting Windows Update.

    Reset Windows Update in Windows 10
      My ComputerSystem Spec

 
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