1.    29 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 2
    Windows 8.1

    Computer repeatedly restarts before I can do anything


    So this morning, I tried to install Windows 10. At first, it worked! I was all happy, so went on to login. Once I logged into my microsoft account, I was greeted by a blackscreen where I could move my mouse around. so, I rebooted, shift+clicked Restart, and got to the troubleshoot menu. From there, I clicked on "Reset My PC," since it appeared to be the only solution. It rebooted my computer, and suddenly it said something like "Windows restarted or shut down unexpectedly. Please press OK to continue the installation." I clicked OK, and it just rebooted and said the same thing, so I looked up a tutorial, which said to change something's value in regedit from 1 to 3. This sure made the "Windows restarted unexpectedly" go away, but now it just restarts repeatedly, as if it DID pop up, and I pressed OK. I tried multiple things, and I really don't want to send my PC to a repair. Is there any way I can fix this, or do I have to pay for a repair? I'm really stressed out about this, my PC was about 3k$.
      My ComputerSystem Spec
  2.    29 Jul 2015 #2
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    How did you try to install Windows 10?
      My ComputerSystem Spec
  3.    29 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 2
    Windows 8.1
    Thread Starter

    Well, I first had to reserve my update by following the steps at How to Upgrade to Windows 10 - Microsoft, then when my upgrade was ready, I installed the update.
      My ComputerSystem Spec
  4.    29 Jul 2015 #4
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    Take alook at Option Four in Advanced Startup Options - Boot to in Windows 10 - Windows 10 Forums which will show you how to create a Recovery Drive, then try using one of the options in Recovery Environment - Use to Troubleshoot Windows 10 Failure to Boot - Windows 10 Forums.

    Alternatively try a Repair Install using a bootable DVD or USB from Windows 10
      My ComputerSystem Spec
  5.    29 Jul 2015 #5
    Join Date : Jul 2015
    I don't have depression.
    Posts : 116
    Windows 10 Home Insider Preview

    I guess you could follow this tutorial on how to (in your case) re-install Windows 10 using a USB drive. But I would recommend downloading the ISO's from Microsoft and using another PC, download Universal USB Installer, and choose "Windows 8 Installation" from the Distribution drop-down menu. Report back!
      My ComputerSystem Spec

 


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