Windows 10: Windows 10 Black Screen During Install

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  1. Posts : 6,004
    Windows 10 Pro X64 17134.191
       06 Aug 2015 #71

    Check this article by Andre De Costa:

    How to Troubleshoot common Setup and Stop Errors during Windows - Microsoft Community

    Search the article for c1900101.
      My ComputersSystem Spec

  2.    07 Aug 2015 #72

    Quick fix... worth a try!

    Nightrise said: View Post
    I'm starting to suspect it may be a video issue but that's just a late night guess. Will leave it on while I call it a day.
    It is definitely a display issue. When the screen freezes:

    1. Restart, let the screen come to login (you cannot see this, but it does happen in the background)
    2. press control, and then your password
    3. after a few minutes the computer will start, you cannot see that though
    4. Press the key F4 (as if you are changing the display to a projector). If nothing happens, try 3-4 times slowly each time pausing to see a flicker/ or screen showing up
    5. You can eventually see the screen...
    6. Select either dual screen display or "show second screen only" option...
    7. Quickly back up your data....
    8. Never ever upgrade Windows until everyone says its safe... No use being on the bleeding edge.
      My ComputerSystem Spec

  3.    07 Aug 2015 #73

    APC said: View Post
    after reverting the drivers back open up a command terminal and disable automatic update. You can't disable automatic updates in the GUI.

    Also you could just disable the update service all together.

    Last but not least, everyone thought I was crazy when I said , " a day will come when AMD will not have as many issues as intel".

    Guess who was right
    I wouldn't disable the update service all together. That's just crazy talk.
      My ComputerSystem Spec

  4.    09 Aug 2015 #74

    I was updating a Dell Precision M4600 from Windows 8.1 to Window 10 Pro. For me the black screen with white cursor (and the processor furiously running) was caused by the laptop having an onboard Intel HD video as well as an nVidia video card. I had the Optimus technology turned off in the BIOS. That meant I was using the nVidia exclusively, not the onboard Intel.

    I forced a shutdown, went into the BIOS and enabled Optimus so that the laptop was using the onboard Intel HD video. That was all it needed, and then the update to Windows 10 proceeding without a hitch.
      My ComputerSystem Spec

  5.    14 Aug 2015 #75

    MrCov said: View Post
    Anyone know of any fixes yet??
    Sure do! Here's what worked for me... Common Faults / Fixes List - Page 2 - Windows 10 Forums
      My ComputerSystem Spec

  6.    25 Aug 2015 #76

    This is my first time posting to this forum but I have the exact same issue with my computer. It's a Dell 15 Inspiron. I just downloaded Windows 10. My computer screen is black with the HDD light stuck on. However, I do have an external display connected and I CAN still use the computer. The HDD does blink with the external display connected. I still can't get the actual computer's display to work by duplicating or extending. I've tried restarting and resetting my computer with no luck. If you are having this issue hook up an external display via VGA or HDMI. At least that way you might be able to troubleshoot some. I'm no expert so I'm not sure what else to do but just thought I'd share this.
      My ComputerSystem Spec

  7. Posts : 6,004
    Windows 10 Pro X64 17134.191
       25 Aug 2015 #77

    What video card do you have? If Nvidia try updating the driver for it. You could try running Nvidia GeForce Experience to do this for you.
      My ComputersSystem Spec

  8.    25 Aug 2015 #78

    Ztruker said: View Post
    What video card do you have? If Nvidia try updating the driver for it. You could try running Nvidia GeForce Experience to do this for you.
    This computer is very basic. It's about three years old, Intel i3, and some basic Intel integrated graphics. I'll probably just revert it back to Windows 7 and hope I have better luck with my ROG. Thanks!
      My ComputerSystem Spec

  9.    30 Oct 2015 #79

    MrCov said: View Post
    Hey guys,

    I was installing windows 10 (8.1 before) on my Dell inspiron 15 7000 series (7537), and it progressed to restarting after the installing drivers step, but after the restart and going through the dell startup screen, everything went black. The HDD light is stuck on and not flickering like it normally does. There is no cursor or anything on the screen, it's just black. I waited for an hour and nothing changed, so I thought maybe it was frozen, so I restarted the computer via hard reset, which took it to a "attempting to recover update" screen, but after a few seconds on that screen it went immediately back to the black screen.
    Its been about 30 min since that hard restart and its still black, HDD light still on, and nothing seems to be happening. Does anyone have any solutions to this???
    Hi everyone,
    I have exactly the same issue, did you find the solution?

    Thanks in advance.
      My ComputerSystem Spec

  10.    01 Nov 2015 #80

    Mara said: View Post
    Hi everyone,
    I have exactly the same issue, did you find the solution?

    Thanks in advance.
    BIOS and Nvidia driver update helped me. Thank you all.
      My ComputerSystem Spec

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