Windows update assistant problem

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  1. Posts : 90
    Win 10 pro
       #1

    Windows update assistant problem


    Trying to upgrade to 1703 is proving impossible.
    I have used the built in Windows update to download and install the package twice, and each time it just goes in to a loop of downloading and installing.

    When I run the windows update assistant to try and upgrade, that reports 'not enough disk space - although my laptop has more than 30 gb available on each internal drive.

    Anyone any suggestions as to how and get over this???
      My Computer


  2. Posts : 56,804
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #2

    pewe said:
    Trying to upgrade to 1703 is proving impossible.
    I have used the built in Windows update to download and install the package twice, and each time it just goes in to a loop of downloading and installing.

    When I run the windows update assistant to try and upgrade, that reports 'not enough disk space - although my laptop has more than 30 gb available on each internal drive.

    Anyone any suggestions as to how and get over this???
    30GB may seem like more than enough, but there are requirements for work files, saving your previous system and other factors involved. Try to clean your system as best as possible before you try the Update Assistant again. Follow this tutorial and use Option #2. Check off everything. Everything. Then post back how much room you have. Thanks. TC

    Open and Use Disk Cleanup in Windows 10 Windows 10 Performance Maintenance Tutorials
      My Computers


  3. Posts : 31,398
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #3

    f14tomcat said:
    See also Option One - step 7. To Delete all but the most recent Restore Point.
      My Computers


  4. Posts : 90
    Win 10 pro
    Thread Starter
       #4

    When I said more that 30GB I meant a lot more - this is what I have (copy of Disk Management).
    The last two columns are free space in GB and % on each drive.

    Windows update assistant problem-disk-space.jpg
      My Computer


  5. Posts : 90
    Win 10 pro
    Thread Starter
       #5

    OK - resolved the problem.
    Microsoft obviously don't know how to write code.
    Unusually my laptop has 3 drives. Even though the main and secondary drives had plenty of space, because the 3rd drive had very little the update would not install.
    Disabled the 3rd drive and all proceeded as it should.
      My Computer


  6. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Win 10 not only needs space on C: but also unused space on your system disk for the other partitions it creates (different for UEFI and non-UEFI systems).

    Check, using your partition manager, that you don't now have a system partition on any of your non-system disks. This can happen.
      My Computers


  7. Posts : 90
    Win 10 pro
    Thread Starter
       #7

    The 2 main drives (which had plenty of room) have other partitions ( three healthy recovery on one and two on the other) - but the disc that the update assistant had a problem with has none - so not sure why it even looked at that.
      My Computer


  8. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    Is there a recovery partition on your system disk at all (no drive letter)? It should be around 450-500Mb - slightly larger if your system is non-UEFI.

    The Windows recovery partition really should be on your system disk. If not, this can cause problems when you upgrade to the next build.

    Put another way, is there any unallocated space on your system disk?

    Please post a screenshot of your partitions on all disks using Minitool Partition Wizard (not disk management), ensuring columns are wide enough to show all text.

    E.g. my system partitions (UEFI)
    Windows update assistant problem-partitions.jpg
      My Computers


  9. Posts : 90
    Win 10 pro
    Thread Starter
       #9

    Windows update assistant problem-discs.jpg
      My Computer


  10. Posts : 384
    Windows 10-Pro 64bit
       #10

    I think the issue could be because Disk2 "I" Partition is marked Active. Mark it as "None".

    BTW, Disk3 appears to be a copy of Disk1. Not a good way to back up Disk1.
      My Computers


 

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