While clean installing W10 on Surface Pro, the following message was returned. Pressed Windows key but nothing happened. The bootable USB install drive was created by Media Creation Tool from MS. I also tried Recovery USB drive created from the Surface Pro machine but the same message. Looks like I am stuck to this situation now.
General guidance on installation and errors:
What went wrong? See:
Upgrade to Windows 10 Windows 10 Installation Upgrade Tutorials
- & see the yellow Tips section
Then see this where many error numbers and messages are listed:
Microsoft Community
Please search for
unexpected error 0xc0000034- both using a search engine and in this forum - many results which may help you.
Last edited by dalchina; 20 Sep 2017 at 23:33.
It appears that it cannot be solved without going into the hardware: The error message indicates the way-out of this situation is to go into EUFI settings. Since Windows key does not work so that EUFI settings cannot be launched. The same error message is returned no matter what bootable USB drive is used. Thus I have no way to review partitions.
I hope my assessment of the situation as above is incorrect.
Any suggestion?
How to start your Surface using your USB recovery drive
Make sure your Surface is turned off and plugged in, and then insert your USB recovery drive into the USB port on your Surface.
Press and hold the volume-down button while you press and release the power button on your Surface.
When the Microsoft or Surface logo appears, release the volume button.
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