Windows 10 install stuck at black screen without cursor or anything

Anyone found a fix for this black screen?? I have Alienware X51 also

What I did to fix the black screen is instead use a HDMI from the Intel GPU (top HDMI on Alienware) instead of using the discrete GPU port.

Dan said:

Im am only running one monitor and klemenhe's solution worked for me on my alienware

I have 2 accounts in my Laptop and also I have Finger scanner. So do you think if I scan my finger it will work ?

klemenhe said:

Hey guys I think I have found a solution:
Now this problem is most likely happening because you have multiple monitors. This was also happening to me and here is how I fixed it: When the black screen appears the login screen should originally appear but due to a bug with multiple monitors it does not. So just pretend that you're on the login screen; press enter, then enter your password (if you have one) and then press enter again. Altough you will not see it, your PC will be now at the desktop. Now perhaps give it some time, let it load so you can do the next step properly. Now press the windows button + P this should throw you to the multiple monitors setting. Now try to somehow blindly navigate (with arrow keys I presume, I personally have no idea how I managed to do it) and press enter, experiment a bit untill your screen will show. If it now shows, press the same buttons again and put it on Primary screen. Sadly this means you will have to use only one screen for a while, until this is resolved. I really hope this helps

Hi Klemente
I have dell Vostro with Window 7 64 pro installed. Yesterday I installed the win10 upgrade. My system rebooted and since then i can only see the blank screen without any cursor. I tried restarting it but no luck. I am going to use the above steps and see if it works. But I got couple of questions for you:
Q1: I have 2 user accounts on my Laptops So how do I know which account I am going to sign in without seeing anything ?
Q2: I used to scan my finger scan to login to my computer. do you think it will work ?

If you have any other solutions for this please update me .

Thanks in advance

AW2015 said:

What I did to fix the black screen is instead use a HDMI from the Intel GPU (top HDMI on Alienware) instead of using the discrete GPU port.

Going to to try that now. So Use the top HDMI port? I've been doing this quite some time now just want to install it already

me too now settings won't show up

Arunem said:

Hello everyone, I've been lurking this thread today because I was having the same issue. I finally got my pc up and running with Windows 10 and wanted to let you all know how I did it.

I booted my computer into bios by mashing f8 after post. My bios had a section for graphics settings I clicked that option then turned support for multi monitor off. Saved the changes and exited my bios.

Since this is my first post if you have any questions I'll try and get them answered. I'm running a Asus g20

Hey thanks Arunem I have been trying to get off this blank screen since the afternoon of yesterday 29th I was on my last legs trying to get this pc back to its original status (asus g20aj too) did what you said and booted straight in the bios thinks I'm dealing with multi monitors disabled it and works fine this is a fix guys try if your stuck cheers again arunem

I'm trying the Intel GPU now, and if this fails idk what to do..

This should work aujoker just find multi monitor and disable it then exit and it will carry on to the windows welcome screen

if this doesn't work, how will I find the multi monitor?

It's upto 51% atm we will soon see if it black screens at 80%