Windows 10: Windows 10 install stuck at black screen without cursor or anything

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  1.    01 Aug 2015 #211

    neejcheeQ said: View Post
    Yeah I tried shutting it down SEVERAL times, didnt seem to work. Also I have no option in bios for power button settings
    Did you upgrade or do a fresh install? What brand/model pc do you have?
      My ComputerSystem Spec

  2.    01 Aug 2015 #212

    jrowe said: View Post
    Did you upgrade or do a fresh install? What brand/model pc do you have?
    I upgraded, from Windows 7 (64-bit), there were no difficulties while installing. I have a HP Pavilion g6 1212sq.
      My ComputerSystem Spec

  3.    01 Aug 2015 #213

    Squeeken said: View Post
    M3RK,

    That sucks! Well, it does sound like you are making progress though.
    When you install the NVIDIA drivers are you using Windows Update or GeForce Experience?
    If you are using GeForce Experience, are you check marking the "Clean Installation" box?

    I remember reading another post with a similar problem. That guy was able to fix it by uninstalling the NVDIA graphics driver, reboot, and then run Windows Update, and let Windows Update install the NVIDIA drivers.

    Good luck!
    Hey Squeeken. I was using GeForce experience to dl the drivers. I did click clean install as well. I tried installing the drivers and everything as much as I could stand it. I finally gave up and went back to windows 7 last night. I tried just about everything I could think of and nothing worked.

    Thanks for your help with the suggestions. Very kind of you to take the time to keep up with me while I've been going through this process. Hopefully Microsoft will work out some more of the bugs and I'll have a working windows 10 soon!
      My ComputerSystem Spec

  4.    01 Aug 2015 #214

    neejcheeQ said: View Post
    I upgraded, from Windows 7 (64-bit), there were no difficulties while installing. I have a HP Pavilion g6 1212sq.
    That is odd then, if you look at the manual for that laptop it shows using the power button for sleep mode.
    http://h10032.www1.hp.com/ctg/Manual/c03233548.pdf

    Have you ever seen the win 10 desktop? If so you can use magic jellybean to retrieve your win 10 cd key and use the microsoft tool to create a dvd of win 10 to try a fresh install.

    Windows 10
    KeyFinder | Magical Jelly Bean

    Everyone should do this to get the cd key and a dvd to install it later if need be.
      My ComputerSystem Spec


  5. Posts : 103
    32-bit Windows 10 Pro - Build 1607/14393.51
       01 Aug 2015 #215

    This happened to me this morning. Drove me nuts!

    Wish I had come here sooner! I have only one monitor on my Dell laptop, but I know it can do a second and I think I had one plugged in at some point in the past.

    I ended up doing the "Reset my PC" option under repair, and it works fine. I wonder if video drivers were a part of it...but will try Windows-P if it happens when I get back home later today.
      My ComputerSystem Spec

  6.    01 Aug 2015 #216

    Hey guys I had to register just to comment on this thread. I had the same problem and gave up and went back to 8.1.

    After reading up on this thread and doing a bit of research I managed to sort it out.

    I have an Alienware X51 r2. I removed all monitors from my GPU (GeForce Gtx 970) and plugged one monitor via HDMI into my integrated graphics.

    The upgrade and install process went as expected and had no problems and did not get the black screen. So the issue is definitely with dedicated GPUs.

    Thanks for all the posts that suggested this or similar to this as its stopped me from going completely insane!
      My ComputerSystem Spec

  7.    01 Aug 2015 #217

    Alter having installed Windows 10, I have a black screen, no mouse, on my laptop screen. However, on my display connected to my Hdmi-port my desktop is present and everything seems to be ok.

    Winkey+P doesn't work, as Windows doesn't recognise my laptop screen at all.

    I have a Fujitsu laptop, NH532, with Intel HD and a Nvidia card. I can't turn any of my cards off in BIOS.

    Any suggestions on how to solve this?
      My ComputerSystem Spec

  8.    01 Aug 2015 #218

    I have seen the desktop yeah, even played cs on it, doesnt matter now! Turned on my 8 year old pc, its working and im currently downloading windows 10 iso from their site! Im gonna keep you updated what happens if I fresh install :^)
      My ComputerSystem Spec

  9.    01 Aug 2015 #219

    M3RK said: View Post

    Thanks for your help with the suggestions. Very kind of you to take the time to keep up with me while I've been going through this process. Hopefully Microsoft will work out some more of the bugs and I'll have a working windows 10 soon!
    No problem M3RK. Sorry it didn't work out. The more I read, the more I feel lucky to have gotten mine worked out. Take care.
      My ComputerSystem Spec


  10. Posts : 5,011
    Windows 10 Pro X64 15063.138
       01 Aug 2015 #220

    ImCrazyD said: View Post
    Hey guys I had to register just to comment on this thread. I had the same problem and gave up and went back to 8.1.

    After reading up on this thread and doing a bit of research I managed to sort it out.

    I have an Alienware X51 r2. I removed all monitors from my GPU (GeForce Gtx 970) and plugged one monitor via HDMI into my integrated graphics.

    The upgrade and install process went as expected and had no problems and did not get the black screen. So the issue is definitely with dedicated GPUs.

    Thanks for all the posts that suggested this or similar to this as its stopped me from going completely insane!
    Posted the info from your solution here: Common Faults / Fixes List - Page 2 - Windows 10 Forums

    Maybe it will help someone else.
      My ComputersSystem Spec


 
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