New
#1
Your files, settings, apps can't be kept problem...
I downloaded an ISO for Windows 10 Creator Updates, however when I opened it first time, it didn't give me the first option "Keep my files and programs..." but instead only the last two options although I don't want to clean install, I want to upgrade without losing my files, however it gave me that note of:
"Your files, settings, apps can't be kept because the language is different"
I usually fix my problems on my own since I'm a professional user but it seems that this problem is whole different.
However, when I first opened it first time my system was french and ISO is english, I downloaded a language pack of EN-US but the problem still exists even after changing my system to english from french.