Cannot boot or reinstall win 10 64bit

My laptop DELL Inspiron 3542 worked perfectly with windows 10 64bit but suddenly it wont boot, it stuck on windows logo boot loop, i thought it might be just a boot issue if i user windows repair it would solve the problem but i found also i cannot boot from the USB stick or windows DVD that i burn!, it stuck at the same step



i tried to boot windows 8 64bit installation from my old DVD but it also stuck at logo screen !!!,
i downloaded Windows 10 32bit version and make a bootable USB and tried it and it works and i tried to install it on different partition it works without any problem just some drivers incompatibility issue only with 32bit version.

why 64bit versions didn't work but 32bit versions works!!!

so i tried to install windows 7 64bit and it works without any issues !!!!

i also tried to test my HDD on another laptop of my friend my windows 10 64bit works !!!!



i tried his HDD with windows 10 64bit on my labtop and found it also stuck at the same step boot logo!

really it's a strange issue for me any ideas?

Thank you Ken

unfortunately i tried what you suggest but no luck i just stuck on logo screen with spinning dots i turn off and on my laptop around six times but no luck but the only new window is a loading screen that say:
"Preparing automatic repair Loading files" i think it trying to enter recovery mode i waited for 15 minute but it stuck on logo window also.

maybe thanks for the dual boot that give me the "F8" option to enter "Startup Settings"
i tried to use "safemode" but no luck also it stuck with the logo screen but no spinning dots.







i think it's not a software issue because when i tried my HDD on another laptop it booted up and works fine and my friend's HDD with the same windows version on my laptop stuck at the same point !!!

Did you change the SATA controller mode from AHCI to IDE or reverse from IDE to AHCI? That would be a BIOS/UEFI setting. It might also be possible that the CMOS battery on the motherboard died and BIOS/UEFI reset itself to default values, so the SATA controller mode could have changed that way without your knowledge.

The same would also be true of UEFI booting and CSM mode (legacy BIOS) booting - changing that could have caused the same thing.

thank you @NavyLCDR for your help but

1- for sata controller mode there is only one option for this laptop only " AHCI" option avilable.




2- for booting mode i use legacy BIOS a usual

any other recommendations?!

Hey Ken

yeah it' gonna drive me crazy!!! it was working before

it's my work laptop close as normal the day before the next day morning it refused to boot! you know the good day from the beginning LOL!

-my CPU: Intel Core I7-4510U @2.00GHz

-I don't think there is any electrical issue

-no CMOS battery works properly no strange massages or Time and date errors

-now i'm using Windows 7 64bit for a couple of days and it works properly face no issues till now
all hardware works, no unknown device in device manager, everything works as normal

Thank you all guys for your help I really appreciate that,
Finally it working again, I really don't know what was the issue but here I the procedure that I did to fix it maybe it help other people
- I made a bad sector scan for My HDD
- I made a memory test for ram
- I tested my HDD on other device to make sure it works properly ( again )
- I tested my Ram on other device too
- I tested wifi card.
- I cleaned the device from inside and clean Ram
tested the device nothing change it didn't work

so I disassemble the keyboard and touchpad clean them and tested the device while using USB keyboard and mouse
and it works !!!!
I re-connect the keyboard and the touchpad and test again and it works

I still don't understand what was the problem but finally it works normally again.

thank you guys now I can mark the post as Solved.
hope that help any one face the same issue