Upgrading to creators update stops at 30% and reverts

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  1. Posts : 15
    Windows 10
    Thread Starter
       #21

    I decided to upgrade to the newest bios version. It's just a single version increase and the changelog didn't mention anything about fixing this issue. I tried it anyway.

    I also made sure I completely reset bios which resulted in me not able to boot into windows anymore. I got a screen saying that something changed in the uefi settings, file \bcd and error code 0xc0000098

    I tried my windows usb stick, to repair the boot issue, it took a long time but no result.

    I resetted uefi parameters in bios, so that they were empty. I tried the repair again which ended quickly in saying it couldn't be fixed. Tried to boot again and boom, back into windows!

    I tried installing the upgrade once more through the windows update screen in the settings menu. Surprisingly it was a lot quicker than before, but unfortunately it ends in the same log, with the same issues.

    I think I'm going to try and contact Microsoft because I'm not getting much more info here, nevertheless I'll keep posting updates.
      My Computer


  2. Posts : 4,666
    Windows 10 Pro x64 21H1 Build 19043.1151 (Branch: Release Preview)
       #22

    Steps to take:

    1. In device manager disable nVidia display adapter if you have also Intel graphics there
    2. Do a FULL disk Cleanup on C drive
    3. In Task Manager disable ALL Startup items
    4. In C:\Windows\SoftwareDistribution\Downloads delete ALL Files and folders
    5. In System Configuration disable ALL NON MS services
    6. Reboot
    7. In Windows defender manually update virus definitions
    8. In Windows defender and all other AV apps, disable ALL AV capabilities
    9. Try to Update again
    10. If update succeeded, then enable AV, startup items, NVidia display adapter(should be online already) and non Windows Services you disabled.



    If you need screenshots or help with any of the steps and where to find the right tool for the right job, then drop us a line. :)
      My Computers


  3. Posts : 15
    Windows 10
    Thread Starter
       #23

    Microsoft comes up with this:
    Microsoft Community

    Since I already tried my AV by completely uninstalling it, and I doubt that windows defender is incompatible, I guess I should try uninstalling wireless drivers and disable them in bios.
      My Computer


  4. Posts : 4,666
    Windows 10 Pro x64 21H1 Build 19043.1151 (Branch: Release Preview)
       #24

    wpte said:
    Microsoft comes up with this:
    Microsoft Community

    Since I already tried my AV by completely uninstalling it, and I doubt that windows defender is incompatible, I guess I should try uninstalling wireless drivers and disable them in bios.
    Please don't make any assumptions about anything, especially regarding compatibility. Try exactly the steps I just described above. The solution or whatever one could call in that MS response is vague at best and does not really give a proper solution.

    During upgrades a lot of things can go wrong and it has nothing to do with incompatibility in most cases. There are tons of Windows users here that has been upgrading Windows builds weekly on average, and they can verify what I just said.

    You asked for help and I provided a solution and I suggest you follow it to the letter before wandering off doing something irreversible.

    It's your choice! :)
      My Computers


  5. Posts : 15
    Windows 10
    Thread Starter
       #25

    slicendice said:
    Steps to take:

    1. In device manager disable nVidia display adapter if you have also Intel graphics there
    2. Do a FULL disk Cleanup on C drive
    3. In Task Manager disable ALL Startup items
    4. In C:\Windows\SoftwareDistribution\Downloads delete ALL Files and folders
    5. In System Configuration disable ALL NON MS services
    6. Reboot
    7. In Windows defender manually update virus definitions
    8. In Windows defender and all other AV apps, disable ALL AV capabilities
    9. Try to Update again
    10. If update succeeded, then enable AV, startup items, NVidia display adapter(should be online already) and non Windows Services you disabled.


    So I'm not getting anywhere with Microsoft so far, might have to give them a call eventually.
    I followed all your steps as well with the same result, no change in error log or error message.
    The only thing I can't do is disable my nvidia card because it's the only gpu in my system, I did uninstall the drivers though just like some time before.
      My Computer


  6. Posts : 15
    Windows 10
    Thread Starter
       #26

    So, I tried installing the new fall creators upgrade, in the end the installation failed as well but final error is different.
    First I had a 0x80070002 for WINDEPLOYNow that's a 0x80004005

    The new error log: Attachment 158712

    I'll try to retrace previous steps I tried already, and probably also try and fix most errors in the log
      My Computer


  7. Posts : 15
    Windows 10
    Thread Starter
       #27

    slicendice said:
    Steps to take:

    1. In device manager disable nVidia display adapter if you have also Intel graphics there
    2. Do a FULL disk Cleanup on C drive
    3. In Task Manager disable ALL Startup items
    4. In C:\Windows\SoftwareDistribution\Downloads delete ALL Files and folders
    5. In System Configuration disable ALL NON MS services
    6. Reboot
    7. In Windows defender manually update virus definitions
    8. In Windows defender and all other AV apps, disable ALL AV capabilities
    9. Try to Update again
    10. If update succeeded, then enable AV, startup items, NVidia display adapter(should be online already) and non Windows Services you disabled.



    If you need screenshots or help with any of the steps and where to find the right tool for the right job, then drop us a line. :)
    I tried your advice again and TADAA windows upgraded
    Thank you sir!
      My Computer


 

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