Windows 10: Reset Windows for new user

  1.    07 Aug 2017 #1

    Reset Windows for new user

    I want to reset my Windows and clear the drive. I plan to sell the PC and want to reset it for someone. But when it resets it makes you set up a user account. Is there a step in the process on the reset/reinstall I could shut down and the user could pick up later and choose their account details and finish the install?
      My ComputerSystem Spec

  2. Posts : 31,200
    64-bit Windows 10 Pro build 18214
       07 Aug 2017 #2

    Hello Mallen, :)

    Luckily, that's exactly what you could do.

    (at step 15)
    Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials

    Tip   Tip
    If you would like to set up this PC to have an OOBE (Out-of-box Experience) so another user/owner can pick up at this point to finish setting up Windows on the PC with their own account and preferences the next time the PC it turned on, then:
    1. Press SHIFT + F10 when you see the screenshot below to open a command prompt.
    2. Type C:\Windows\System32\shutdown -s -t 0 -f into the command prompt, and press Enter to shut down Windows.

      My ComputersSystem Spec

  3. Posts : 8,027
    10 Home x64 (1803) (10 Pro on 2nd pc)
       07 Aug 2017 #3

    Alternatively, set up a generic local account in the name of Owner and with no password. I have bought used PCs from a chain of pawnbrokers in the past. Their standard practice is to clean the machine and do just that before offering it for sale. The new owner is then free to create a new account in the name of their choice. It also means you could demo the machine to prospective purchasers.
      My ComputersSystem Spec

  4.    07 Aug 2017 #4

    When a reset it done it leaves a fold called windows old. If I reset it twice is it leaving any files or is an old folder from the first time I reset it?
      My ComputerSystem Spec

  5. Posts : 8,027
    10 Home x64 (1803) (10 Pro on 2nd pc)
       07 Aug 2017 #5

    Windows.old contains your previous system and allows you to go back to it if you are not happy with the reset. Obviously this is not something you'd want the new owner to be able to do. After the reset you should delete Windows.old. The easiest way to do this is to use Disk Clean up and click its 'Clean up system files' button. That is Option One in this tutorial.

    Delete Windows.old Folder in Windows 10
      My ComputersSystem Spec

  6. Posts : 31,200
    64-bit Windows 10 Pro build 18214
       07 Aug 2017 #6

    If you like, you could do a clean install of Windows to avoid having a Windows.old folder, and have a true OOBE.
      My ComputersSystem Spec

  7.    07 Aug 2017 #7

    The way that I accomplish a new install of Windows on a computer that I am going to sell is to set it up using Audit Mode during the clean install.

    Completely wipe the HDD or SSD. Do a clean install of Windows 10. At the screen where it wants you to set up the first account, press CTRL + SHIFT + F3. That will log you in as the built-in Administrator in Audit Mode. Set up all the hardware drivers, do updates, install software if you want to. Once it is all set up and ready to be delivered, then use the sysprep window to shutdown to OOBE mode. All account information will be deleted and the next start up of the computer will be back at the initial first account setup screen. Using sysprep shutdown to OOBE will also remove any WiFi connection information you might have had to use to get on the internet during setup. During the setup process, using the normal shutdown/restart method from the power icon will reboot the computer back into audit mode.
      My ComputerSystem Spec


Related Threads
How to Reset Password of Local Account or Microsoft Account in Windows 10 If you have a local account on the PC, then your Windows password is what you use to sign in to your user account in Windows on the PC. If you have a Microsoft...
So I'm trying to reset my windows 10 since I lost Admin access. The built-in way to reset it failed. So I'm kinda stuck on things to do. Help!
Solved Latest update appears to have reset all user options in User Accounts and Family Safety
Two days ago I allowed my Dell XPS 15 (older model; upgraded from Win 7 last summer) to get the latest Win 10 update. I then allowed Dell to install an update as well. After getting through all the updates & reboots, it almost looked like I had...
Does "Reset this PC" -> "Keep my files" remove all user accounts and logins? or should I use "Remove Everything" to remove user accounts and logins? Thanks
Hello, I took my SSD off my tower and took it as external drive during my holidays. I had to access my own files from another Windows 10 machine. When browsing to my user folder, I was asked to take ownership of the folder to access files...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:24.
Find Us