Trying to update / upgrade my win 10 computer

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  1. Posts : 513
    Windows 10 Pro 19041 x64
       #1

    Trying to update / upgrade my win 10 computer


    Hello,
    After all the answers you wrote to me, yesterday made another try to update / upgrade my windows 10.Made a new Iso file with the creation media tool.Ran all tests as on attached "Scan results.txt" file.Disabled all programs in the "Task mgr Startup list"Only keyboard, mouse, display and router connected. (Should I disconnect the router also ?)Internet plug disconnected.Mounted the Iso file and started setup.Selected download updates to "Not now"While "working on updates" there were some restarts, at 75% there was a restart and computer froze, keyboard and mouse dead, power button not flashing, left it for some hours, nothing changed.Pressed power button, computer started "Trying to rebuild installation" but stopped and froze, left it for a while.Pressed again the power button, computer started, with the notice as on attached files "Installation failed.jpg" (in Hebrew), translation on "Win 10 installation failed.txt", and then it 'reversed' the system as it was before the installation.There were on C: two large folders starting with $...Is there some information in these folders about this failure ?Answers will be appreciatedThanksMotim
    Attached Thumbnails Attached Thumbnails Trying to update / upgrade my win 10 computer-installation-failed.jpg  
    Trying to update / upgrade my win 10 computer Attached Files
      My Computer

  2. cereberus's Avatar
    Posts : 12,018
    Windows10
       #2

    Don't forget to put sticky tape over camera eye.
      My Computer

  3. NavyLCDR's Avatar
    Posts : 15,530
    Windows 10 Pro
       #3

    Motim said:
    Answers will be appreciatedThanksMotim
    With all of your repeated attempts at upgrading that have failed, the answer is a clean install of Windows 10. That will get you back to a solid, clean base of Windows 10 that will likely not give you problems for years if you don't insist on tweaking it too much.
      My Computer


  4. Posts : 513
    Windows 10 Pro 19041 x64
    Thread Starter
       #4

    Trying to update / upgrade my win 10 computer


    cereberus said:
    Don't forget to put sticky tape over camera eye.
    Hi,
    Well, what an answer, this was really cynical.
    Motim
      My Computer


  5. Posts : 513
    Windows 10 Pro 19041 x64
    Thread Starter
       #5

    NavyLCDR said:
    With all of your repeated attempts at upgrading that have failed, the answer is a clean install of Windows 10. That will get you back to a solid, clean base of Windows 10 that will likely not give you problems for years if you don't insist on tweaking it too much.
    Hello,
    I wish I could, but I do not have the installation disk, I bought the computer with the system installed, I only added my programs.
    Thanks for the answer.
    Motim
      My Computer

  6. NavyLCDR's Avatar
    Posts : 15,530
    Windows 10 Pro
       #6

    You can make A Windows 10 installation DVD or USB flash drive by downloading it from Microsoft.

    Download Windows 10 Disc Image (ISO File)
      My Computer


  7. Posts : 13
    Win 10 v1511:10.0.10586.1007
       #7

    Sorry for your hardship. For future reference there are 3rd party programs that you can run and those will tell you what key you have installed before upgrading/formatting

    Another solution might be this:
    How To Recover Windows Product Key (Serial Number) From Registry, Even If PC is Unbootable

    In order for this to work you will probably need to reinstall the original OS and then perform an upgrade
      My Computer

  8. Bree's Avatar
    Posts : 18,834
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #8

    Motim said:
    ...Is there some information in these folders about this failure ?Answers will be appreciatedThanksMotim
    I think this the first time in your many threads that you have shown the error code for your failed upgrade(s). The screenshot shows 0xC1900101-0x40017.

    An error that begins with 0xC1900101 is usually a driver error. If you see any of these error codes, try the following steps first to fix the problem....
    https://support.microsoft.com/en-gb/...llation-errors


    Code
    0xC1900101 - 0x40017

    Cause
    Windows 10 upgrade failed after the second reboot.
    This is usually caused by a faulty driver. For example: antivirus filter drivers or encryption drivers.

    Mitigation
    Clean boot into Windows, and then attempt the upgrade to Windows 10.
    For more information, see How to perform a clean boot in Windows.
    Ensure you select the option to "Download and install updates (recommended)."
    https://docs.microsoft.com/en-gb/win...ors#0xc1900101
      My Computers

  9. AddRAM's Avatar
    Posts : 3,862
    Windows 10 Pro x64 20H2
       #9

    You have been told over and over and over again what to do, you have 20 threads going on about the same thing.

    Create an install dvd or usb stick, do a clean install and come back after that.
      My Computers

  10. Bree's Avatar
    Posts : 18,834
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #10

    AddRAM said:
    Create an install dvd or usb stick, do a clean install and come back after that.
    Motim's reason for avoiding a clean install at all costs is that the machine came pre-installed with Office and other apps for which there are no install media. Now we have the precise error code it may be possible to do the upgrade after all.
      My Computers


 
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