Version 1703 Install Needs More RAM Disk

websquad · 28 Jul 2017

Since I have a custom assembled PC, I thought I'd wait until Microsoft prompted me for the 1703 update. So I waited until today, when I got the nod to proceed.

The download went without a hitch, as did the "Prepare for Update" step. I then clicked for a reboot, and very early in that process (after the BIOS startup phase) got an error message that said that I had insufficient memory for a RAM disk.

Here are my specifications:
> Current OS Version: 1607 Windows 10 Pro
> CPU: Intel Core 2 Quad
> Installed RAM: 8 GB
> Storage: two SSD's and four rotating disks
> Drive C (SSD): 131GB used, 98GB free
> RAM usage from Task Manager as I type this: 30% used, 70% free (e.g., 5.6GB free)

Fortunately, it gave me a couple of ways out of the installation error condition. One was to start all over. I did, but got the same result. Another was to reboot using another OS: I did, and got back to Windows 10 Pro version 1607. I tried starting the update process all over from scratch, and got the same result.

I just looked at Settings > Update & Security, and got this message: There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8024a105)

What do I do next?

PS: I have three other Windows 10 computers, and updated all three to 1703 without a hitch!

Samuria · 28 Jul 2017

The clue is insufficient memory for a RAM disk. some were along the line something is trying to create a ram disk and its the problem you have plenty of ram for normal use I un it on one pc with just 2 gig run this and see if we cansee whats trying to create this disk

Please download and save FRST 64bit or FRST 32 bit to your Desktop.

http://download.bleepingcomputer.com/farbar/FRST.exe

http://download.bleepingcomputer.com/farbar/FRST64.exe

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
Make sure that Addition option is checked.
Press Scan button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please copy and paste log back .
The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).

NavyLCDR · 29 Jul 2017

I would create an empty 32GB or so new partition. Do a clean install of Windows 10 v. 1703 to it. If you have the same problem then it is a hardware or UEFI setting problem. If the clean install goes OK then you have a software problem with the original Windows 10 installation.

Superfly · 29 Jul 2017

websquad said:

There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x8024a105)

What I do not get is...

1.) why direct you to Google the error?

...and

2.) why an error code rather than the description?

I would like to know if MS support even has a clue what that error code represents.

Berton · 29 Jul 2017

The only memory-related issues I've received have involved Tablets with only 32GB drive capacity and not enough free space. I've added 64GB MicroSDXC cards to gain that space. The Tablets have 1GB RAM for 32-bit and 2GB RAM for 64-bit versions of Win10. But then that's always been a problem with memory terminology, storage versus volatile. I've never seen anything pop up about a RAM Disk, haven't even created one in several years or versions of Windows.

mck · 29 Jul 2017

websquad said:

Since I have a custom assembled PC, I thought I'd wait until Microsoft prompted me for the 1703 update. So I waited until today, when I got the nod to proceed.

The download went without a hitch, as did the "Prepare for Update" step. I then clicked for a reboot, and very early in that process (after the BIOS startup phase) got an error message that said that I had insufficient memory for a RAM disk.

Here are my specifications:
> Current OS Version: 1607 Windows 10 Pro
> CPU: Intel Core 2 Quad
> Installed RAM: 8 GB
> Storage: two SSD's and four rotating disks
> Drive C (SSD): 131GB used, 98GB free
> RAM usage from Task Manager as I type this: 30% used, 70% free (e.g., 5.6GB free)

.
When I updated my laptop to ver 1703, the first time failed (didn't note an error code). I had initiated the update via Settings > Update & Security. But I had just initiated the update after having done some web browsing on that laptop.

So I did a shutdown and a power on boot. Using the same procedure, the second time worked successfully. Don't know if the reboot was the fix.

If you still have problems, maybe try going into task manager > startup tab and disabling everything will prevent background programs from using ram. After the update, re-enable everything again.

You could also unplug everything from your PC, remove all plug-in cards (except graphics card if your motherboard does not have built-in graphics controller) and run bare bones. Then try the 1703 update.

Just some things to try.