Upgrade win 10 again  

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  1. Posts : 40,988
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    This is information and troubleshooting steps for 0x80070652
    https://blogs.technet.microsoft.com/scenarios/2014/10/22/error-0x80070652-when-installing-windows-update/
    Please post the failed updates with error codes into the thread.

    Open administrative power shell and type or copy and paste this command:
    Get-WindowsUpdateLog
    It will take approximately 5 minutes generating data within power shell. Then there will be a text document on the desktop.
    Use one drive or drop box to post a share link in the thread.

    Also post the cbs.log:
    C:\Windows\Logs\CBS\CBS.log
    This log can get very large and then it is difficult to process.
    So find the cbs log now and change it to cbs.log old
    Then perform windows updates in clean boot with all hardware detached.
    Then post the new cbs.log into the thread.

    Then perform an in place upgrade repair using windows 10 iso. And if that fails post any error codes and the cbs.log
    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    If both fail there should be just one cbs log but there was one with the failed windows updates, and then the updated cbs log with the failed in place upgrade repair.

    If the in place upgrade fails then open administrative command prompt and type or copy and paste:
    C:\$Windows.~BT\Sources\Panther

    This command will generate hidden files.
    When using file explorer: click on this PC > local disk C > menu click on view > check/un-check hidden items to view these files:

    setuperr.logsetupact.log

    Then using administrative command prompt type or copy and paste:
    C:\$Windows.~BT\Sources\Rollback
    Using file explorer to find hidden files see if you can find any of these and post share links into the thread:
    Rollback*.evtx
    setupmem.dmp
    setupapi\setupapi.dev.log
    BlueBox.log
      My Computer


  2. Posts : 607
    Windows 10 Pro 19042 x64
    Thread Starter
       #12

    Upgrade win 10 again


    Hello,
    Thanks for your detailed answer.
    Since that failed attempts to upgrade the system, I have not yet made another try as I had to use my macrium image to restore the system. However I did collect some of the reports / logs and saved them into a zip file to make it small.
    So I attach the file here with hope it will enlight what is the problem of that failed updates and black screens.
    Answers will be appreciated.
    Thanks
    Motim
    PS.
    Very sorry, but I attached the wrong zip file, here is the updated file, my apologizes please.
    Last edited by Motim; 30 Jul 2017 at 11:48. Reason: Attached wrong zip file, here is the updated file
      My Computer


 

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