Windows 10: Windows 10 1703 upgrade won't run

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  1.    26 Jul 2017 #1

    Windows 10 1703 upgrade won't run


    This is an ASUS CM6870, i7 CPU, 16GB ram, wireless option, UEFI BIOS about 4 yrs old and came with W7 installed.

    I clean installed 1703, but after install it does not boot but instead locks up with a bluish screen (not BSOD) and non-movable mouse pointer.
    So I clean installed 1607 and it worked fine. I activated it and installed 1 program.
    I then did an upgrade install to 1703 and again it bombed out as before.

    I rebooted and it came back with a BSOD and indicated it stopped because of an inaccessible boot device.
    Then it rebooted and said it was trying to fix it.
    Then rebooted again with the same BSOD.
    It rebooted again and proceeded to Restoring your previous version of windows.

    How can the boot device be inaccessible under 1703 and not 1607???
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,550
    10 Home x64 (1803) (10 Pro on 2nd pc)
       26 Jul 2017 #2

    Try running the Setup.exe for 1703 as a compatibility test only. As @lx07 says...

    lx07 said:
    Go to an administrator command prompt and change the directory to wherever setup.exe (from the ISO you downloaded) is.

    Then you can enter the command
    Code:
    start /Wait SETUP.EXE /Auto Upgrade /Quiet /NoReboot /DynamicUpdate Disable /Compat ScanOnly
    echo %errorlevel%
    Then you'll see the return code as described saying if it found any issues with upgrading.
    Still waiting for validation of this pc to download (and see subsequent posts)

    Then check any error codes here:
    Microsoft - Resolve Windows 10 upgrade errors : Technical information for IT Pros.
      My ComputersSystem Spec

  3. AddRAM's Avatar
    Posts : 2,089
    Windows 7 Pro x64 Windows 10 Pro x64
       26 Jul 2017 #3

    ruggb said: View Post
    How can the boot device be inaccessible under 1703 and not 1607???
    Anything is possible with Microsoft
      My ComputersSystem Spec

  4.    26 Jul 2017 #4

    @Bree
    ran that and it showed nothing.
      My ComputerSystem Spec


  5. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Jul 2017 #5

    1) When you power on now does it go to lock screen/wall paper/splash screen then logon then desktop?
    2) If so in the left lower corner type winver and view the pop up about windows and post into the thread the windows version and build.
    3) open administrative command prompt and type or copy and paste:
    a) sfc /scannow
    b) dism /online /cleanup-image /restorehealth
    c) chkdsk /scan
    d) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread
      My ComputerSystem Spec

  6.    26 Jul 2017 #6

    thanks zbook

    I am back to 1607 - with 1703 it won't boot so I can't run anything.
    1607 works fine.
      My ComputerSystem Spec


  7. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Jul 2017 #7

    With windows 10 version 1607 run the above commands and post the results into the thread.
    Open disk management.
    Before posting an image expand the width of each column so that all information is visible in each row.
    Use the Microsoft snipping tool to make an image and post into the thread.
      My ComputerSystem Spec

  8. AddRAM's Avatar
    Posts : 2,089
    Windows 7 Pro x64 Windows 10 Pro x64
       26 Jul 2017 #8

    Is it W10 Pro or Home ?

    With Pro you can go into Settings/Updates & Security/Advanced Options and choose to Defer Feature updates.

    This will keep you with the AU for as long as possible, I`ve been running the AU for months with no issues at all. I didn`t like the CU at all.

    If it were me, I would have kept 7 on it and just used it.
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputersSystem Spec

  9. Bree's Avatar
    Posts : 8,550
    10 Home x64 (1803) (10 Pro on 2nd pc)
       27 Jul 2017 #9

    AddRAM said: View Post
    Is it W10 Pro or Home ?

    With Pro you can go into Settings/Updates & Security/Advanced Options and choose to Defer Feature updates...
    With both Home and Pro you can hide the update. This can be useful in Pro for when the 'defer' period ends.
    Hide or Show Windows Updates in Windows 10


    There is a slight 'Catch 22' with Features Updates like this. To hide the update it has to be seen when you check for updates in Settings > Update & security, but if you check for updates it will start downloading. To prevent that you should set a metered connection before checking for updates.

    Set Wireless Network as Metered or Non-Metered in Windows 10
    Set Ethernet Connection as Metered or Unmetered in Windows 10
      My ComputersSystem Spec

  10.    27 Jul 2017 #10

    thanks all

    It was sort of obviously a hardware issue, but ????????
    Then I stumbled upon this post---------thank god

    Upgrading ASUS CM6870 to Windows 10 Creators Edition 1703 - Microsoft Community

    It's the WiFi board stupid. Anyone could have figured that out. RIGHT!!!!!!!!
    removed it - installed creator - reinstalled board - Everything happy.............

    Windows not too smart...................
      My ComputerSystem Spec


 
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