Windows 10: Insider will not reinstall

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  1.    25 Jul 2017 #1

    Insider will not reinstall

    I have changed my hard drive and installed a new one. I am trying to reinstall "Windows Insider Preview" and I keep hitting a dead end. I have googled the problem and got many suggestions all end in a roadblock. The last one I tried said to download the "MGADiag Tool" and I got this result (see attach pic). Its very disturbing to see I may have an improper version of Windows 10. Please help

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Validation unsupported OS
    Validation Code: 6
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FWP6Y-RPD6C-Q3WVF
    Windows Product Key Hash: sKdJ3/IIVnsZsxxKsJOKzY1ws9A=
    Windows Product ID: 00325-96016-35716-AAOEM
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: N/A, hr=0x8007007a
    ID: {B5189294-7D2C-42F1-BBCF-305B9BEBD52B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 10 Home
    Architecture: 0x00000009
    Build lab: 15063.rs2_release.170317-1834
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\licdll.dll[Hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x80070002]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B5189294-7D2C-42F1-BBCF-305B9BEBD52B}</UGUID><Version>1.9.0027.0</Version><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Q3WVF</PKey><PID>00325-96016-35716-AAOEM</PID><PIDType>0</PIDType><SID>S-1-5-21-148103673-1707191003-1168130435</SID><SYSTEM><Manufacturer>HP</Manufacturer><Model>24-g018</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>F.12</Version><SMBIOSVersion major="2" minor="8"/><Date>20160923000000.000000+000</Date></BIOS><HWID>63943507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="00" Version="10" Result="17313552"/><App Id="01" Version="10" Result="17353616"/><App Id="02" Version="10" Result="260"/><App Id="03" Version="10" Result="12845056"/><App Id="04" Version="10" Result="12845536"/><App Id="05" Version="10" Result="16"/><App Id="06" Version="10" Result="12845056"/><App Id="07" Version="10" Result="32"/><App Id="08" Version="10" Result="17353644"/><App Id="09" Version="10" Result="17353644"/><App Id="0A" Version="10" Result="12848192"/><App Id="0C" Version="10" Result="62"/><App Id="0D" Version="10" Result="13621984"/><App Id="0E" Version="10" Result="2004561642"/><App Id="0F" Version="10" Result="72"/><App Id="11" Version="10" Result="62"/><App Id="12" Version="10" Result="17104896"/><App Id="13" Version="10" Result="80"/><App Id="14" Version="10" Result="10"/><App Id="17" Version="10" Result="2"/><App Id="19" Version="10" Result="72"/><App Id="1A" Version="10" Result="17354944"/><App Id="1B" Version="10" Result="13622020"/><App Id="1C" Version="10" Result="2004561406"/><App Id="1D" Version="10" Result="13622120"/><App Id="1E" Version="10" Result="2004561406"/><App Id="22" Version="10" Result="13622732"/><App Id="23" Version="10" Result="62"/><App Id="24" Version="10" Result="13622648"/><App Id="25" Version="10" Result="2004560684"/><App Id="26" Version="10" Result="17354952"/><App Id="27" Version="10" Result="13622120"/><App Id="28" Version="10" Result="62"/><App Id="29" Version="10" Result="13623512"/><App Id="2A" Version="10" Result="17325712"/><App Id="2B" Version="10" Result="2004560832"/><App Id="2E" Version="10" Result="16777216"/><App Id="2F" Version="10" Result="34078782"/><App Id="30" Version="10" Result="13622744"/><App Id="31" Version="10" Result="2004291824"/><App Id="33" Version="10" Result="8"/><App Id="34" Version="10" Result="13622120"/><App Id="36" Version="10" Result="34078782"/><App Id="37" Version="10" Result="13622120"/><App Id="38" Version="10" Result="17354952"/><App Id="39" Version="10" Result="1994025693"/><App Id="3A" Version="10" Result="13622768"/><App Id="3B" Version="10" Result="2"/><App Id="3D" Version="10" Result="3801155"/><App Id="3E" Version="10" Result="5701724"/><App Id="3F" Version="10" Result="5111881"/><App Id="40" Version="10" Result="5177412"/><App Id="41" Version="10" Result="5439575"/><App Id="42" Version="10" Result="7536732"/><App Id="43" Version="10" Result="7536761"/><App Id="44" Version="10" Result="6619252"/><App Id="45" Version="10" Result="3342445"/><App Id="46" Version="10" Result="6029362"/><App Id="47" Version="10" Result="4653143"/><App Id="48" Version="10" Result="5505089"/><App Id="49" Version="10" Result="7536741"/><App Id="4A" Version="10" Result="3014772"/><App Id="4B" Version="10" Result="6357091"/><App Id="4C" Version="10" Result="98"/><App Id="B7" Version="10" Result="13622644"/><App Id="B8" Version="10" Result="2004775973"/><App Id="B9" Version="10" Result="13622732"/><App Id="BA" Version="10" Result="13699900"/><App Id="BB" Version="10" Result="13699832"/><App Id="BC" Version="10" Result="13699876"/><App Id="BD" Version="10" Result="13699900"/><App Id="BE" Version="10" Result="13699876"/><App Id="C0" Version="10" Result="13622760"/><App Id="C1" Version="10" Result="13622684"/><App Id="C2" Version="10" Result="2004775918"/><App Id="C3" Version="10" Result="13622748"/><App Id="C4" Version="10" Result="13631740"/><App Id="C5" Version="10" Result="9"/><App Id="C6" Version="10" Result="13631488"/><App Id="C9" Version="10" Result="2004582269"/><App Id="CA" Version="10" Result="13622772"/><App Id="CB" Version="10" Result="13622920"/><App Id="CC" Version="10" Result="1952"/><App Id="CD" Version="10" Result="13639224"/><App Id="CE" Version="10" Result="-194488364"/><App Id="CF" Version="10" Result="16"/><App Id="D0" Version="10" Result="2004666464"/><App Id="D1" Version="10" Result="1"/><App Id="D2" Version="10" Result="13622992"/><App Id="D3" Version="10" Result="13637432"/><App Id="D5" Version="10" Result="30400032"/><App Id="D6" Version="10" Result="380"/><App Id="D7" Version="10" Result="17354944"/><App Id="D8" Version="10" Result="1441814"/><App Id="D9" Version="10" Result="236"/><App Id="DA" Version="10" Result="2"/><App Id="DB" Version="10" Result="17325712"/><App Id="DC" Version="10" Result="-1316737662"/><App Id="DD" Version="10" Result="13622876"/><App Id="DE" Version="10" Result="2004580792"/><App Id="DF" Version="10" Result="13622992"/><App Id="E0" Version="10" Result="13622920"/><App Id="E1" Version="10" Result="13622860"/><App Id="E2" Version="10" Result="13622856"/><App Id="E3" Version="10" Result="2004581182"/><App Id="E6" Version="10" Result="13623108"/><App Id="E7" Version="10" Result="2004580916"/><App Id="E8" Version="10" Result="64"/><App Id="EA" Version="10" Result="1952"/><App Id="EB" Version="10" Result="13637432"/><App Id="EC" Version="10" Result="16490496"/><App Id="EF" Version="10" Result="24"/><App Id="F0" Version="10" Result="3"/><App Id="F2" Version="10" Result="2"/><App Id="F3" Version="10" Result="3"/><App Id="F4" Version="10" Result="2"/><App Id="F5" Version="10" Result="-194488364"/><App Id="F6" Version="10" Result="1"/><App Id="F7" Version="10" Result="16502784"/><App Id="F8" Version="10" Result="-1316737410"/><App Id="F9" Version="10" Result="1023"/><App Id="FA" Version="10" Result="13623068"/><App Id="FB" Version="10" Result="2004579541"/><App Id="FC" Version="10" Result="3"/><App Id="FE" Version="10" Result="2"/><App Id="FF" Version="10" Result="13622992"/><App Id="00" Version="11" Result="13622920"/><App Id="03" Version="11" Result="2004579635"/><App Id="05" Version="11" Result="64"/><App Id="15" Version="11" Result="13623152"/><App Id="17" Version="11" Result="1310738"/><App Id="18" Version="11" Result="17387072"/><App Id="1D" Version="11" Result="13623156"/><App Id="21" Version="11" Result="131072"/><App Id="22" Version="11" Result="13623056"/><App Id="23" Version="11" Result="13623056"/><App Id="24" Version="11" Result="13623056"/><App Id="25" Version="11" Result="2"/><App Id="26" Version="11" Result="2"/><App Id="28" Version="11" Result="-1316737162"/><App Id="29" Version="11" Result="13623444"/><App Id="2B" Version="11" Result="2004578624"/><App Id="2C" Version="11" Result="13623228"/><App Id="2E" Version="11" Result="44"/><App Id="31" Version="11" Result="2004578747"/><App Id="32" Version="11" Result="13623968"/><App Id="33" Version="11" Result="16777216"/><App Id="34" Version="11" Result="1310738"/><App Id="35" Version="11" Result="17387072"/><App Id="3B" Version="11" Result="1991350784"/><App Id="3F" Version="11" Result="10"/><App Id="41" Version="11" Result="8388608"/><App Id="42" Version="11" Result="13623304"/><App Id="43" Version="11" Result="13623320"/><App Id="44" Version="11" Result="17116888"/><App Id="45" Version="11" Result="-194488364"/><App Id="46" Version="11" Result="17116948"/><App Id="47" Version="11" Result="1990713252"/><App Id="48" Version="11" Result="13623252"/><App Id="49" Version="11" Result="17116948"/><App Id="4A" Version="11" Result="13623252"/><App Id="4B" Version="11" Result="2004536325"/><App Id="4C" Version="11" Result="2005435652"/><App Id="4D" Version="11" Result="13623936"/><App Id="4F" Version="11" Result="32"/><App Id="50" Version="11" Result="32"/><App Id
    Spsys.log Content: 0x80070002
    Licensing Data-->
    N/A, hr = 0x80070424
    Windows Activation Technologies-->
    HWID Data-->
    OEM Activation 1.0 Data-->
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      DBGP            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      APIC            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      WDRT            HPQOEM        SLIC-CPC
      FPDT            HPQOEM        SLIC-CPC
      FIDT            HPQOEM        SLIC-CPC
      MSDM            HPQOEM        SLIC-CPC
      VFCT            HPQOEM        SLIC-CPC
      BGRT            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
      TPM2            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC
    Last edited by Brink; 25 Jul 2017 at 21:57. Reason: code box
      My ComputerSystem Spec

  2.    25 Jul 2017 #2

    Why not just start by installing the regular released Windows 10 Home, skip entering a product key, and letting it activate by retrieving the digital license from Microsoft? Then update to the Insider Preview if you want.
      My ComputerSystem Spec

  3.    25 Jul 2017 #3

    Where can i get that regular release of Windows 10 Home and will I lose all my settings, programs and files? Thank you sir
      My ComputerSystem Spec

  4.    25 Jul 2017 #4

    You can get regular Windows 10 from here:
    Download Windows 10

    "Download Tool Now" button. You want the just plain Windows 10 - not Windows 10 Home Single Language.

    You said you replaced your old hard drive with a new one and you said you are trying to re-install Windows. Re-installing Windows on a new hard drive means a clean install with none of your old settings, programs or files. Are you trying to restore a backup image?
      My ComputerSystem Spec

  5.    25 Jul 2017 #5

    Let's start over because I believe it has gotten a little confusing with all the back and forth. As my 30+ year old children would say "my bad".
    1. Last week I had to install a hard drive, to which I did a "clean install" of Windows 10 from I link I had gotten here in the past.
    2. This week I started to reload most settings and programs from an external HDD, USB Stick and DVD.
    3. After installing all updates for Windows 10 and Windows Defender I noticed I could not get INSIDER PREVIEW.
    4. I attempted five or more suggestions that I Googled all to no avail.
    5. One suggestion told me to download and run
    MGADiag. I did and you've seen the result, (earlier msg today or yesterday depending on your humble abode's location.)
    6. Thanks to you I am attempting a reinstall with the "Media Creation Tool". I am curious though will I need to format the c drive?
    I really appreciate all your patience!
    "Fair Winds and Following Seas"

      My ComputerSystem Spec

  6.    25 Jul 2017 #6

    Ah, OK. That makes more sense. You don't want to reinstall Windows 10 just yet..... Is your Windows 10 activated? What does the activation screen show?

    Click image for larger version. 

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ID:	145616
      My ComputerSystem Spec

  7.    25 Jul 2017 #7

    BTW, I just ran the MGADiag Tool and got the same results you are showing, so I do not think yours is an improper version of Windows.
      My ComputerSystem Spec

  8.    25 Jul 2017 #8

    Click image for larger version. 

Name:	Screenshot (7).png 
Views:	1 
Size:	399.5 KB 
ID:	145617
      My ComputerSystem Spec

  9.    25 Jul 2017 #9

    So, when you say you cannot get Windows Insider Preview, what exactly do you mean? You don't have a Windows Insider Program tab under settings, Updates & Security? You don't have a Get Started button?

    Click image for larger version. 

Name:	Capture.JPG 
Views:	0 
Size:	62.9 KB 
ID:	145620
      My ComputerSystem Spec

  10.    25 Jul 2017 #10

    At the risk of sounding like an old country song..."Where Do We Go From Here?"

    Click image for larger version. 

Name:	Screenshot (8).png 
Views:	2 
Size:	394.5 KB 
ID:	145618
      My ComputerSystem Spec

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