KB4025339 Fails Install 0x80070564


  1. chideock
    Posts : 79
    Windows 10 Pro 1709 16299.192
       New #1

    KB4025339 Fails Install 0x80070564


    On 07 Jul windows installed the Creators Update Privacy Settings KB4013214 on my desktop which has ver 1607 14393.1358 on it. Today windows is trying to install Cumulative update for windows 10 version 1607 for x64-based systems KB4025339 and fails on error 0x80070564. My desktop is x64-based with 3 hard drives.

    I have not yet seen the Creators Update itself.

    Never had any problems installing win 10 for any version on this machine before. This is the first problem.

    Could the Privacy Setting Update be interfering with the update to 1607. Should I just ignore the 1607 update and wait for the 1703 upgrade?

    Thanks
    Tom
      My Computers
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  3. Eagle51
    Posts : 1,471
    Win10 Home x64 - 1809
       New #2

    Give these a try and after each one manually check for updates and see if will download/install.
    1. Go to Settings / Update & Security / Troubleshoot - Run the Windows Update Troubleshooter
    2. Go to C:\Windows\SoftwareDistribution\Download - Delete everything under Download (DO NOT delete the Download folder)
    3. Go to Settings / Update & Security / Advanced Options - Check the option Give Me Updates For Other Microsoft Products

    You can manually download and install.
    Microsoft Update Catalog
      My Computers
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  4. EdTittel
    Posts : 4,224
    Windows 10
       New #3

    Try the Windows Update MiniTool (WUMT). It has successfully downloaded and installed updates for me when Windows Update hangs on numerous occasions, including yesterday, as documented in this blog post.
    HTH,
    --Ed--
      My Computers
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  6. chideock
    Posts : 79
    Windows 10 Pro 1709 16299.192
    Thread Starter
       New #4

    Thanks
    I am trying Eagle 51's suggestions now. Windows Update troubleshooter found a bunch of errors and fixed all but one.The update is trying to download KB4025339 again. I'll see what happens. At step one troubleshooter finishes with one error unresolved "Potential Windows Update Database Error Detected-Not Fixed". Windows update stalled at 0%.

    At step 2 same troubleshooter error. The KB finished a new download failed to install.
    Did step 3 KB has downloaded but fails to install.

    If Eagle's suggestion doesn't work I'll try EdTittel's suggestion

    Tried bothe Eagle & Ed 's suggestions - do not work. Anyone else?

    I have noticed that the latest update for my nvidia drivers has failed to update. Wondering about that!
    Last edited by chideock; 12 Jul 2017 at 14:53.
      My Computers
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  7. chideock
    Posts : 79
    Windows 10 Pro 1709 16299.192
    Thread Starter
       New #5

    Solved my problem by manually upgrading to 1703

    Thanks
    Tom
      My Computers
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  8. wilsman
    Posts : 1
    win10
       New #6

    chideock said:
    Solved my problem by manually upgrading to 1703

    Thanks
    Tom
    Best way to manually upgrade to 1703

    Thanks,
    Wilsman
      My Computer
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  9. mrgeek
    Posts : 1,773
    Windows 10 Home
       New #7

    EdTittel; tried this tool and like how it works. I installed some old printer drivers and was only able to hide them but not delete (the trash bin is greyed out). Is there a way to delete the installed updates so I don't get confused in the hidden folder, as to which ones I installed and which ones I want to hide because I don't want/need them ? Thanks for link !
      My Computer
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