Windows 10: Touch cursor on wrong screen

  1.    09 Jul 2017 #1

    Touch cursor on wrong screen


    Greetings.

    I'm currently struggling to build our company's Windows 10 Enterprise IoT LTSB platform

    The issue I'm having is that when i connect a screen to the DVI port of the unit the screen "blinks" as if to register both of them and afterwards all touch input on the primary screen can be visible seen on the attached screen.

    I've read a fair few of these issues, but unfortunately I don't have the luxury of using the screen calibrate tool as I'm building this for enterprise use, and we don't have the option to do so for hundreds of units sold and configured.

    I'm using a an AIO kiosk/POS type system with integrated touch monitor connected to a second display and/or TV using the device's DVI-D port.

    I'm hoping someone here might have an idea as to how to automatically configure the builtin touch monitor to always be the touchscreen.

    I'm having this issues both pre and post sysprep!

    If any additional information is required please let me know and I'll supply accordingly.

    **EDIT**
    I've tried installing using windows Update to manage all drivers with the same result
    I've tried installing the specific touch driver from the manufacturers website, with the same problem.

    **EDIT2**
    I uninstalled both monitors and the HID touch driver through device manager and rebooted (in audit mode)
    That fixed the problem!
    Doing a sysprep carried the fix with it. Will do some testing but damn. Who would have thought that uninstalling all drivers and let windows once again manage it would solve a problem as this was the first thing I tried during my early tests.
    Last edited by AgentMJ; 09 Jul 2017 at 08:21.
      My ComputerSystem Spec


 

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