Windows 10: tried everything. resetting win with "problem resetting PC"

  1. Posts : 5
    Windows 10 Standard
       01 Jul 2017 #1

    tried everything. resetting win with "problem resetting PC"


    I got so tired of my files explorer taking up 20% all the time for no reason (even after doing nothing after startup, keeps coming back after 5 minutes after closing). So I decided to do a reset.

    But I can't reset my laptop due to the "problem resetting PC" problem (no matter if i try to delete my data or save my data, both rests don't work).

    I tried sfc/scannow but it says although there are corrupt files, it cannot fix the issue.

    Any solutions towards solving this problem?

    Thanks, I appreciate help.

    Here is a diagnostic report if this helps anyhow.

    Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: Validation unsupported OSValidation Code: 6Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-DKB77-7M9GH-8HVX7Windows Product Key Hash: LVfmE2BrV36Gw1iwVgO5ouTh5Gk=Windows Product ID: 00326-10000-00000-AA382Windows Product ID Type: 0Windows License Type: UnknownWindows OS version: N/A, hr=0x8007007aID: {4D3E8AF8-B034-499F-A1B7-2799CE132302}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 10 HomeArchitecture: 0x00000009Build lab: 14393.rs1_release.170602-2252TTS Error: Validation Diagnostic: Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 111 Unsupported OSOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files (x86)\Opera\launcher.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->File Mismatch: C:\WINDOWS\system32\licdll.dll[Hr = 0x80070002]File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x80070002]File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x80070002]File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x80070002]Other data-->Office Details: <GenuineResults><MachineData><UGUID>{4D3E8AF8-B034-499F-A1B7-2799CE132302}</UGUID><Version>1.9.0027.0</Version><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8HVX7</PKey><PID>00326-10000-00000-AA382</PID><PIDType>0</PIDType><SID>S-1-5-21-3398798689-3549536466-1340494762</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 7347</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00</Version><SMBIOSVersion major="2" minor="8"/><Date>20140630000000.000000+000</Date></BIOS><HWID>ADBA0600018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   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   WN09     FPDT            DELL          WN09     SLIC            DELL          WN09     UEFI            DELL          WN09     SSDT            INSYDE        HSW-LPT  MSDM            DELL          WN09     ASF!            DELL          WN09     SSDT            INSYDE        HSW-LPT  LPIT            DELL          WN09     ASPT            DELL          WN09     SSDT            INSYDE        HSW-LPT  SSDT            INSYDE        HSW-LPT  SSDT            INSYDE        HSW-LPT  BGRT            DELL          WN09
    Last edited by Brink; 01 Jul 2017 at 13:32. Reason: code box
      My ComputerSystem Spec

  2.   My ComputerSystem Spec

  3. Posts : 5
    Windows 10 Standard
    Thread Starter
       01 Jul 2017 #3

      My ComputerSystem Spec


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