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  1.    30 Jun 2017 #11
    Join Date : Jul 2016
    Posts : 350
    Windows 10 Pro
    Thread Starter

    Thank you all for the interest in helping me solve this problem. I will work on providing more information and screenshots later today (ET). Besides what you've mentioned above, What other information do you require? I'll put it all together in one post if I can.
      My ComputerSystem Spec
  2.    30 Jun 2017 #12
    Join Date : Apr 2017
    Posts : 8,839
    windows 10 professional version 1607 build 14393.969 64 bit

    The default language on the computer must match the language on the iso. Dalchina posted the Microsoft technet link which discusses this language issue. Step 4) dism /online /get-intl will display the language on the computer.
      My ComputerSystem Spec
  3.    30 Jun 2017 #13
    Join Date : Jul 2016
    Posts : 350
    Windows 10 Pro
    Thread Starter

    The language I use is English (USA).
      My ComputerSystem Spec
  4.    30 Jun 2017 #14
    Join Date : Jul 2016
    Posts : 350
    Windows 10 Pro
    Thread Starter

    Here is some of the information you requested: Now I'll work on the Disk Management.

    Microsoft Windows [Version 10.0.14393](c) 2016 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>winverC:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.14393.0Image Version: 10.0.14393.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>dism /online /get-intlDeployment Image Servicing and Management toolVersion: 10.0.14393.0Image Version: 10.0.14393.0Reporting online international settings.Default system UI language : en-USSystem locale : en-USDefault time zone : Central Standard TimeActive keyboard(s) : 0409:00000409Keyboard layered driver : Not installed.Installed language(s): en-US Type : Fully localized language.The operation completed successfully.C:\WINDOWS\system32>chkdsk scanThe drive, the path, or the file name is not valid.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Volume label is Windows 10.Stage 1: Examining basic file system structure ... 901888 file records processed. File verification completed. 13616 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 1073200 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 85657 data files processed.CHKDSK is verifying Usn Journal... 33775952 USN bytes processed. Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 538563059 KB total disk space. 274868904 KB in 519179 files. 307332 KB in 85658 indexes. 0 KB in bad sectors. 1024235 KB in use by the system. 65536 KB occupied by the log file. 262362588 KB available on disk. 4096 bytes in each allocation unit. 134640764 total allocation units on disk. 65590647 allocation units available on disk.C:\WINDOWS\system32>
      My ComputerSystem Spec
  5.    30 Jun 2017 #15
    Join Date : Jul 2016
    Posts : 350
    Windows 10 Pro
    Thread Starter

    Disk Management:

    Attachment 141919
      My ComputerSystem Spec
  6.    30 Jun 2017 #16
    Join Date : Apr 2017
    Posts : 8,839
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and copy and paste this command:

    C:\$Windows.~BT\Sources\Panther

    It will generate a folder which may be hidden.
    Locate the following files using file explorer (you may need to check or uncheck the hide options)

    setuperr.log

    setupact.log

    Also find the CBS and DISM logs.
    Post share links using onedrive into the thread.
    C:\Windows\Logs\CBS\CBS.log
    C:\Windows\Logs\Dism\Dism.log
      My ComputerSystem Spec
  7.    30 Jun 2017 #17
    Join Date : Jul 2016
    Posts : 350
    Windows 10 Pro
    Thread Starter

    I don't know what you mean by: Post share links using onedrive into the thread. I've never used onedrive and would need the steps (for using onedrive) I need to do what you ask. Thank you.
      My ComputerSystem Spec
  8.    30 Jun 2017 #18
    Join Date : Jul 2015
    Posts : 9,411
    Windows 10 Pro

    Just a guess here, it might be because your active system partition is the one labeled Windows 10 Clean Install and not the System Reserved Partition. How did that happen?
      My ComputerSystem Spec
  9.    01 Jul 2017 #19
    Join Date : Jul 2016
    Posts : 350
    Windows 10 Pro
    Thread Starter

    My active partition is the one labeled Windows 10 - of that I'm sure. The Clean Install partition doesn't have any apps installed in it. I set it up to try different things without damaging my primary install. Thanks for trying.
      My ComputerSystem Spec
  10.    01 Jul 2017 #20
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Having extra Windows partitions around has been known to prevent upgrades. Recommend you delete it - or if you want to keep it, create a disk image of it and then delete it. This will also give you some unallocated space on your disk- the lack of that is another possible cause of failure.

    I set it up to try different things without damaging my primary install.
    - how did you do that? Did you somehow install Windows twice onto the same drive? Begs the question of the relationship of the other partitions - e.g. Recovery - as regards to which installation they relate.
      My ComputerSystem Spec

 
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