Windows 10: Can't update / upgrade / Windows 10

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  1. Posts : 18
    Windows 10 Pro x64
       25 Jun 2017 #1

    Can't update / upgrade / Windows 10


    Hello everyone,
    I'm using Windows 10 x64 Pro, 10.0.0.14393
    I tried many times to upgrade to the latest build but everytime i receive this error message
    BIOS has the latest update vers, i disabled the Turbo CPU, i unplugged all the peripherals i have, except the mouse and keyboard, and even all the HDD / SSD, except the one with the OS
    What else should i try, guys ?
    Any advices are welcome, thank you
    Attached Thumbnails Attached Thumbnails error update win 10.jpg  
      My ComputerSystem Spec

  2.    25 Jun 2017 #2

    Hi, please post a screenshot of your Disk Management
    (Windows key + X, click Disk Management)
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon.

    That said, the problem is most likely related to drivers.

    Please see:
    The installation failed in the SAFE_OS phase with an error during BOOT - Microsoft Community
    ref.
    mcupdate_genuineintel.dll
    Noting the Gigabyte reference. (Note: the date needs checking as this is an older post).

    Error 0xC1900101 - 0x20017 When Upgrading to Build 10162 Solved - Windows 10 Forums
    TL;DR: The source of the problem is the driver(s) in the PC. It may not be the same driver my PC had issues with, but it's probably one or more of the drivers in the PC. The best way to figure out which driver is causing the problem, is by reading the setuperr.log located in C:\$Windows.~BT\Sources\Panther. Another possible solution, "is to use Disk Cleanup to clean up system files and choose Device driver packages, Previous Windows installations and Temporary Windows installation files."
    - again, Gigabyte references here

    Fix We Couldn’t Install Windows 10 Error (0XC1900101 – 0x20017) While Installing Windows 10 - Technical Notes
    - a more general overview

    Fix - gHacks Tech News
    - a drive encryption problem

    0xC1900101 - 0x2000A - Error Solved - Windows 10 Forums
    - interfering old upgrade files

    There are plenty of threads on this issue on the forum if you search for
    0x01900101 - 0x20017 The installation failed in the SAFE_OS phase with an error during BOOT operation
    which may offer more.
      My ComputerSystem Spec


  3. Posts : 95
    Windows 10 Pro
       25 Jun 2017 #3

    Hi

    Have a read of this forum. There is a lot of information relating to issues that other users have overcome and in some cases, are still facing issues.

    The installation failed in the SAFE_OS phase with an error during BOOT - Microsoft Community

    There appears to be a consensus forming around USB devices, Backup drives etc.

    You could try disconnecting everything except the installation Drive to remove hardware issues from possible causes.

    Hope this helps
      My ComputerSystem Spec


  4. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       25 Jun 2017 #4

    I would try to install Windows 10, again, with the latest build, but i have a lot of installed games on the E partition
    If i do a fresh install, do i have to reinstall all the games, again ?
      My ComputerSystem Spec


  5. Posts : 95
    Windows 10 Pro
       25 Jun 2017 #5

    Unfortunately, Yes.
    If you have an old hard drive handy, maybe you could try to reinstall to that hard drive which would rule out any hardware issues before you delete you existing hard drive.
    If you get the same stop errors, then there is a little more trouble shooting to be performed

    If you try installing to a new Hard Drive, ensure all partitions are deleted first, Windows will then format as required.
    tips here: How to do a Clean Install of Windows 10, the Easy Way

    Also, remove any other devices, hard drives, CD/DVD drives, USB Devices etc that may cause issues during install.

    Hope this helps
      My ComputerSystem Spec


  6. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       25 Jun 2017 #6

    I have an older HDD, i dont use it anymore
    Should i try to install Windows 10, on it ?
    If so, should i remove all the SSD / HDD i have now ?
      My ComputerSystem Spec

  7.    25 Jun 2017 #7

    Hi, it depends what you want to do. If you can quite readily rebuild your installation, programs, settings, data... in a reasonable time, then by all means do a fresh install.

    On the other hand, that error message is relatively common and some good ideas to follow up.

    It really is your choice which way to go.

    Another angle is this: a few people experience real difficulty with the creator's build, so a fresh install would let you see how it performs.

    If you choose to upgrade your existing OS (or try to) I would advise creating a disk image first, so you can rescue yourself from difficulties. (We strongly and repeatedly recommend the routine use of disk imaging e.g. Macrium Reflect (free).

    Certainly remove your SSD as it has Windows on it.

    If you are confident none of your other disks have any Windows partitions (EFI, Recovery...) on them (which is one reason why I asked for the Disk Management screenshot) then you can leave them in.

    Naturally if you use a HDD your boot will be slower.

    Laplink PCMover (for a 1 off fee) transfers programs from one OS to another. Easeus also provide such a program.
      My ComputerSystem Spec

  8.    25 Jun 2017 #8

    I bought a laptop yesterday - Asus fx553vd dm483 and they gave me it with an evaluation copy of enterprise edition which is activated for 90 days. Can i install any other version of windows on it ?? Will it cause any problems or not??
      My ComputerSystem Spec

  9.    25 Jun 2017 #9

    Benny483 said: View Post
    I bought a laptop yesterday - Asus fx553vd dm483 and they gave me it with an evaluation copy of enterprise edition which is activated for 90 days. Can i install any other version of windows on it ?? Will it cause any problems or not??
    You might want to look in the thread that you started asking the same question. Purposely double posting is bad etiquette. If you accidentally double posted, we'll forgive you.
      My ComputerSystem Spec

  10.    25 Jun 2017 #10

    I mainly wanted to ask that whether the evaluation copy will produce some error or its ok with me installing with Pro edition??
      My ComputerSystem Spec


 
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