Windows 10: Wiped all partitions want to restore W 10

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  1.    11 Jun 2017 #1

    Wiped all partitions want to restore W 10

    When I first got this PC I like many others Windows 10 started updating. Long story short things got more fouled up the more I tried to fix them. HP was nice enough to send me a recovery USB which my PC would boot to but not open or load from. Prior to all of this I had made a Windows 10 Rescue Media & a Windows 10 .ISO disk. When I try using the disk I get a prompt wanting drivers. I guess these are drivers needed to install Windows 10 that aren't on either of the two disks I have. Please direct me to where I can get these drivers so I can put my PC back to it's original state.

    Thank you,


    PS: There is nothing left on my PC of Windows. To write this I installed and used Ubuntu which wiped all Windows partitions.
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  2. Posts : 1,925
    Windows 10 x86 14383 Insider Pro and Core 10240
       11 Jun 2017 #2
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  3.    11 Jun 2017 #3

    This is what was posted. No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage.
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  4. Posts : 1,925
    Windows 10 x86 14383 Insider Pro and Core 10240
       11 Jun 2017 #4

    I see 35 drivers and utilities:
    Click image for larger version. 

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  5. Posts : 6,468
    10 Home x64 (1709) (10 Pro on 2nd pc)
       11 Jun 2017 #5

    Maybe the OP would have better luck with the US version of the site?
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  6.    11 Jun 2017 #6

    Click image for larger version. 

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ID:	139052 I sent you a screenshot. Thank you so much for helping.
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  7. Posts : 1,925
    Windows 10 x86 14383 Insider Pro and Core 10240
       11 Jun 2017 #7

    Did you click the blue "Change"button??
    It may be that the US HP site is the place to visit, or that the Ubuntu OS you are using is altering the behaviour of the HP site.
    You may find this useful to help get your drivers:

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputersSystem Spec

  •    11 Jun 2017 #8

    I'm downloading the x64 .iso now. Do you think that will provide the needed drivers? Except for Ubuntu my PC has no remnant of Windows.

    Thank you so much.
      My ComputerSystem Spec

  •    11 Jun 2017 #9

    fcremc said: View Post
    I'm downloading the x64 .iso now. Do you think that will provide the needed drivers? Except for Ubuntu my PC has no remnant of Windows.

    Thank you so much.
    Normally the drivers needed at Windows 10 installation, if any, are disk controller drivers, and those are normally only needed for RAID. You might want to go into the UEFI settings and make sure the SATA disk controller is set for AHCI mode rather than RAID mode. There will be a keyboard button to press/repeatedly press as soon as the computer starts to power on to get into UEFI setup. HP laptops usually use the ESC key. The DELete key is another popular one.

    Once you get Windows 10 installed, the IDE ATA/ATAPI Controller driver will likely be the Microsoft generic controller driver and you will see a bit of a performance improvement if you manually upgrade that driver to the manufacturer specific driver for Intel or AMD, depending on the chipset of your computer. But that's a different topic and way down the road from where you are now.
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  •    11 Jun 2017 #10

    So Far

    OK, so far I'm in W 10 setup. It was a long road but somehow I made with this forum's help. I'm sure there will be more question's until I'm done. If the install goes OK I'm sure I'll get prompted for a W 10 activation key which I do not have & there is no stamp on my machine. With my SSD being wiped I'm sure it is not there either.

    Thank you
      My ComputerSystem Spec

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