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  1.    11 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 6
    W 10/ UBUNTU

    Wiped all partitions want to restore W 10


    When I first got this PC I like many others Windows 10 started updating. Long story short things got more fouled up the more I tried to fix them. HP was nice enough to send me a recovery USB which my PC would boot to but not open or load from. Prior to all of this I had made a Windows 10 Rescue Media & a Windows 10 .ISO disk. When I try using the disk I get a prompt wanting drivers. I guess these are drivers needed to install Windows 10 that aren't on either of the two disks I have. Please direct me to where I can get these drivers so I can put my PC back to it's original state.



    Thank you,

    Fred



    PS: There is nothing left on my PC of Windows. To write this I installed and used Ubuntu which wiped all Windows partitions.
      My ComputerSystem Spec
  2.    11 Jun 2017 #2
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,825
    Windows 10 x86 14383 Insider Pro and Core 10240
      My ComputersSystem Spec
  3.    11 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 6
    W 10/ UBUNTU
    Thread Starter

    This is what was posted. No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage.
      My ComputerSystem Spec
  4.    11 Jun 2017 #4
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,825
    Windows 10 x86 14383 Insider Pro and Core 10240

    I see 35 drivers and utilities:
    Click image for larger version. 

Name:	image.png 
Views:	10 
Size:	147.4 KB 
ID:	139049
      My ComputersSystem Spec
  5.    11 Jun 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Maybe the OP would have better luck with the US version of the site?

    https://support.hp.com/us-en/drivers...model/12206219
      My ComputersSystem Spec
  6.    11 Jun 2017 #6
    Join Date : Jun 2017
    Posts : 6
    W 10/ UBUNTU
    Thread Starter

    Click image for larger version. 

Name:	Screenshot_2017-06-11-14-16-39.png 
Views:	1 
Size:	197.2 KB 
ID:	139052 I sent you a screenshot. Thank you so much for helping.
      My ComputerSystem Spec
  7.    11 Jun 2017 #7
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,825
    Windows 10 x86 14383 Insider Pro and Core 10240

    Did you click the blue "Change"button??
    It may be that the US HP site is the place to visit, or that the Ubuntu OS you are using is altering the behaviour of the HP site.
    You may find this useful to help get your drivers:

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputersSystem Spec
  8.    11 Jun 2017 #8
    Join Date : Jun 2017
    Posts : 6
    W 10/ UBUNTU
    Thread Starter

    I'm downloading the x64 .iso now. Do you think that will provide the needed drivers? Except for Ubuntu my PC has no remnant of Windows.

    Thank you so much.
      My ComputerSystem Spec
  9.    11 Jun 2017 #9
    Join Date : Jul 2015
    Posts : 9,329
    Windows 10 Pro

    Quote Originally Posted by fcremc View Post
    I'm downloading the x64 .iso now. Do you think that will provide the needed drivers? Except for Ubuntu my PC has no remnant of Windows.

    Thank you so much.
    Normally the drivers needed at Windows 10 installation, if any, are disk controller drivers, and those are normally only needed for RAID. You might want to go into the UEFI settings and make sure the SATA disk controller is set for AHCI mode rather than RAID mode. There will be a keyboard button to press/repeatedly press as soon as the computer starts to power on to get into UEFI setup. HP laptops usually use the ESC key. The DELete key is another popular one.

    Once you get Windows 10 installed, the IDE ATA/ATAPI Controller driver will likely be the Microsoft generic controller driver and you will see a bit of a performance improvement if you manually upgrade that driver to the manufacturer specific driver for Intel or AMD, depending on the chipset of your computer. But that's a different topic and way down the road from where you are now.
      My ComputerSystem Spec
  10.    11 Jun 2017 #10
    Join Date : Jun 2017
    Posts : 6
    W 10/ UBUNTU
    Thread Starter

    So Far


    OK, so far I'm in W 10 setup. It was a long road but somehow I made with this forum's help. I'm sure there will be more question's until I'm done. If the install goes OK I'm sure I'll get prompted for a W 10 activation key which I do not have & there is no stamp on my machine. With my SSD being wiped I'm sure it is not there either.

    Thank you
      My ComputerSystem Spec

 
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