Unable to reset the computer


  1. Hoggorm
    Posts : 195
    Windows 10
       New #1

    Unable to reset the computer


    Hi,

    I have a laptop that I'd like to format and install windows all over again.

    Selecting Reset and the option to remove all files the computer reports it prepares everything. After some time however it stops with a message saying something like (it is in Norwegian on my laptop, so there might be somewhat different in English):

    There was a problem resetting your PC. No changes have been made.

    I've tried it a couple of times but get the same error every time. Any ideas what I can do to fix this?
      My Computer
    Quote Quote

  3. Caledon Ken
    Posts : 30,193
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi Hoggorm

    I would move on to just doing a clean install. As part of process I would delete the partitions Windows used and allow it to reconfigure them. I assume you have boot media.

    If not you can down load from Microsoft but be advised if you use Media Creation Tool you will be installing the Creator Update.

    Clean Install Windows 10

    Note the warnings about secure boot and fast boot in tutorial.

    It is possible to get other versions if required.


    Ken


    Edit 1: Information on how to get other ISO's in this thread

    Need safe 1511 ISO
      My Computer
    Quote Quote

  4. Hoggorm
    Posts : 195
    Windows 10
    Thread Starter
       New #3

    Thank you Ken
      My Computer
    Quote Quote

 

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