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windows 10 reinstallation issues (free upgrade)
To start, this has been a long and ugly journey for me. I'm at a point where I'm about to give up.
My computer is a three-year old Toshiba laptop with a 64bit processcor and a 32 bit OS, 6GB. It came pre-installed with Windows 8.1, and after much badgering from MS, I downloaded the Windows 10 update.
After three years of incidentless bliss, everything went downhill when I got a virus.I tried to remove it but not fast enough. This led to a corrupted registry, to the point that I got a repeated BSOD on logging in and could not access my desktop for more than five seconds. I could not enter safe mode or even access the boot screen.
My only option was to try Windows Media Tool, the free fixit you can download and burn, but since I was afraid of screwing that up I bought it on a usb stick from someone online.Only after I bought the usb did I learn it was bad to try reinstalling Windows 10 from a usb. Unfortunately. I managed to reinstall Windows 10, and because it was a free upgrade, I wasn't asked for a product key.
During the first installation, I took too long to choose (trying to do two things at once) and the USB chose 64bit for me. This corrupted the install (sigh) and I had to go back and reinstall over it with 32bit, which was the correct one. I did this after being forced to delete corrupted partitions, where I was not allowed to install Windows 10.
So the partitions were gone, then I reinstalled. Things seemed to go smoothly. I was able to reach my desktop again, and it was stable and like new. Then I discovered my Program Files x86 folder was completely gone. It wasn't hidden -- it was gone.My computer had been changed to 64bit, the result of this botched reinstall.
EDIT: discovered that it's actually impossible to overwrite 32bit with 64. I thought maybe my screwing up the installation did something, but apparently not. What I don't get is why my 32 bit folder is gone? I guess because of hte screwed up install that first time. I saw on one website that it meant my install was corrupted. I'm past the point of believing running yet another installation would fix anything. Should I even try? /EDIT
.I am also unable to leave legacy boot mode and reenter UEFI, nor can I rearrange my boot order without the computer attempting to boot from a usb.
Trying to boot from my hard drive means being asked to insert bootable media. I already tried rebuilding my boot menu in command prompt and a few other things, like chkdsk.
What can I do to get my 32 bit folder back at this point? Nothing? I saw something online about reformatting my drive, but I have no idea how to do that and I'm worried about doing it. I don't want to make things worse but I guess I'm willing to try.
Last edited by TiredNerd; 24 May 2017 at 01:04.