Windows 10 64bit can't working with my laptop

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  1. GeeSuth
    Posts : 9
    10
       New #1

    Windows 10 64bit can't working with my laptop


    OK.. I have Intel Pentium ..
    And I had 4GB RAM ... and I install the win 10 32bit. .. recently I reading the 32bit no access to all size RAM only 2.89GB ... I'm feel bad for it.. and quickly I dawnload 64bit form Win10 ...and burn it to USB..
    During the installation .. I occur the problem STYLE harddisk 64bit needed the GPT style .. I'm converted from MBR to GPT .. and successful installation .... and everything is nice .. but and strange event .. when I turn off the Laptop .. THE DISPLAY ONLY OFF .. THE LED AND FAN WORKING ALSO DRIVER (CD-ROM) AND HARDDISK .... when I formatting again to 32bit .. it's working 100% !!!!

    I'm testing for my CPU if allow 64bit for INTEL site ..it's really allowed !! Please help me .. I'm try and have a 20 days to solved it .. PLEASE
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  3. dalchina
    Posts : 42,984
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, you only need a 64bit OS when you have more than 4Gb RAM - or if you plan to add more RAM of course.

    Perhaps your thinking about 2.89Gb comes from part of your RAM being shared with a video card, or used by integrated graphics.

    For example see
    Clearing up the 32/64-bit memory limit confusion | ZDNet
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  4. AddRAM
    Posts : 4,594
    Windows 10 Pro
       New #3

    If you only have 4 GB of memory, installing 64 bit will not change a thing, the little bit of memory you can`t use is already dedicated to your video card.

    Post a shot of Resource Monitor showing the memory tab.

    Example:
    Attached Thumbnails Attached Thumbnails Windows 10 64bit can't working with my laptop-capture.jpg  
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  6. GeeSuth
    Posts : 9
    10
    Thread Starter
       New #4

    This is from 64 bit ..
    64 bit it's very well work ... only turn off / restart ..
    http://store6.up-00.com/2017-05/149441497626351.jpg
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  7. GeeSuth
    Posts : 9
    10
    Thread Starter
       New #5

    So. What I can't install the 64 bit on my laptop? The INTEL site say my CPU support 64 bit ..
    This my CPU Intel Processor B940 (2M Cache, 2.00 GHz) Product Specifications
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  8. Mooly
    Posts : 1,871
    W10 pro x64 20H2 Build 19042.610
       New #6

    Have you tried using the installation media to not only format your drive, but also to delete all partitions taking the drive down to unallocated space ?

    Then try a clean install of the x64 version onto the unallocated space.
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  9. dalchina
    Posts : 42,984
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #7

    Could be you have some problem with 64 bit drivers rather than 32?

    Does your laptop manufacturer include yours in the list of those approved for Win 10? If not, there's no guarantee it will work, and it's then up to you to sort that out or not.
    Last edited by dalchina; 10 May 2017 at 08:00.
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  10. GeeSuth
    Posts : 9
    10
    Thread Starter
       New #8

    @Mooly
    I'm trying to delete all partition and clean it .. and install 64 bit .. working fine .. only when I turn off /restart ... the displays off only .. the LED and HARDDISK also FAN keep running ..
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  12. GeeSuth
    Posts : 9
    10
    Thread Starter
       New #9

    @dalchina
    yes I founded the folders call 64x in drivers folder comes with Laptop when I bought it .. I'm trying install it .. still problem occur ..
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  13. Mooly
    Posts : 1,871
    W10 pro x64 20H2 Build 19042.610
       New #10

    I think @dalchina is probably correct in that this is a driver issue, something hanging somewhere. I have an old Acer laptop that is 64 bit capable but it will not install W10 x64 at all. x86 is OK.

    Have you tried just letting Windows install default drivers (so you don't install anything) and see if that changes anything ?

    And fwiw, I'm actually currently running the x86 version on my Dell with 4Gb RAM and it's all good :) Can't really say I notice any difference between the x64 vs x86 for my use, other than the fact that the OS is significantly smaller in space requirements, backups are consequently smaller and quicker, and shutdown is blisteringly fast at around 3 seconds. Startup in under 11 seconds.

    If the x86 version runs OK for you then I would use it and not worry.
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