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  1.    06 Sep 2017 #21
    Join Date : Nov 2016
    Posts : 36
    Windows 10
    Thread Starter

    Reply


    Continuation to this issue - since my HP15 notebook has a Seagate Hard Drive and not a Hatachi. How do I go about checking if there is an update to the firmware. The HP website only shows listing for the Hitachi. Thanks for your help.

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      My ComputerSystem Spec
  2.    06 Sep 2017 #22
    Join Date : Apr 2017
    Posts : 8,884
    windows 10 professional version 1607 build 14393.969 64 bit

    Often the component manufacturers are the best place for drivers when they are not available on the computer manufacturer's website.
    See if you can find the driver on the Seagate website:
    http://www.seagate.com/support/by-topic/downloads/
      My ComputerSystem Spec
  3.    07 Sep 2017 #23
    Join Date : Nov 2016
    Posts : 36
    Windows 10
    Thread Starter

    zbook - I could give you the biggest hug and kiss. You fixed a big problem with my computer. This whole issue started with a hard drive error and I was told to fix my firmware and BIOS or replace my hard drive. I went to the Seagate site and put in my hard drive serial number and it stated "Not found", so no BIOS update.

    BUT, I noticed the Seatool download that says it might fix some issues, I downloaded it and TA-DA no more error message.

    Thank you very much for all your help.
      My ComputerSystem Spec
  4.    07 Sep 2017 #24
    Join Date : Apr 2017
    Posts : 8,884
    windows 10 professional version 1607 build 14393.969 64 bit

    That's terrific!
    I'm glad that worked.
      My ComputerSystem Spec

 
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