Windows 10: Wipe upgraded Windows 10 to sell

  1.    18 Apr 2017 #1

    Wipe upgraded Windows 10 to sell


    I'm planning to sell my Surface Pro 3.
    I upgraded it to Windows 10 (but not the Creators update).
    I would just like to be sure that if I select the "Remove Everything" (from the "Reset this Computer" screen) that this will not remove my Windows 10.
    I'm concerned that since I bought it with Windows 8, that it might revert to Windows 8, if I do this reset.
    Will the computer keep Windows 10 if I do the Remove Everything?
      My ComputerSystem Spec

  2.    19 Apr 2017 #2

    Yes, it will not wipe Windows 10, if you created a Windows 10 Recovery disc/drive

    Reset Windows 10 - Windows 10 Installation Upgrade Tutorials
    Last edited by Brink; 19 Apr 2017 at 09:08. Reason: updated link
      My ComputerSystem Spec

  3.    19 Apr 2017 #3

    Thanks. Appreciate the reply.
    I didn't make a recovery disc when I bought my Surface Pro 3.
    I'm going to make one now before I do the reset. Just wondering if the recovery disc will hold my personal data or just the operating system.
      My ComputerSystem Spec


  4. Posts : 4,512
    10 Home x64 (1709) (10 Pro on 2nd pc)
       19 Apr 2017 #4

    Recovery Drive makes a USB. If you tick 'include system files' it has all the files needed to restore a clean system. It should also include any OEM customizations. No personal data is written to a Recovery Drive.
      My ComputersSystem Spec

  5.    19 Apr 2017 #5

    Thanks!

    EDIT:
    Now I have another question:
    During my SP3 reset, I have a screen with the following message:
    "A configuration change was requested to clear this computer's TPM (Trusted Platform Module)
    WARNING: Clearing erases information stored on the TPM. You will lose all created keys and access to data encrypted by those keys.
    Press F12 to Clear the TPM
    Press Esc to reject this change request and continue"

    I don't know which to do. Can anyone help?
    Last edited by sberti; 19 Apr 2017 at 12:53.
      My ComputerSystem Spec


 

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